Engagement specialist Work, Jobs in Hackney (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Quality Improvement Lead
Whittington Health NHS Trust —London
- £66,274 - £73,496 a year
- Part-time
- Leadership
6h
Digital Engagement Executive (Email)
AlzheimersSociety —London
- £31,949 - £37,498 a year
- Remote
3d
Communications & Engagement Coordinator
International Rescue Committee —London
- £46,988 - £54,820 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
LAB Career Development Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
Research Associate - GP Engagement
PEI Group —London
- Communication skills
Stakeholder Engagement Lead
CJ Associates —London
Research Assistant (National FGM Centre)
Barnardo's —London
- Call to connect
- Microsoft Word
- Microsoft Excel
- Microsoft Office
1d
Talent Brand Specialist II
Affirm —London
- £61,000 - £99,000 a year
- Remote
- Bachelor's degree
- Employee stock purchase plan
Head of Innovation
Burges Salmon —London
- AI
Senior Client Success Executive
PEI Group —London
- English
- Administrative experience
Senior Campaigns Officer
Newham Council —London
- £49,056 - £52,194 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
8d
Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union
AYTM —London
- £50,000 - £60,000 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Compliance Officer
Haringey Council —London
- £40,182 - £42,060 a year
- CRM software
- Microsoft Office
- Administrative experience
7h
Medical Information Specialist
AstraZeneca —London
- Sales
- Project management
- Continuous improvement
1d
Learner Support Specialist
QA —London
- Remote
- No degree
- AI
- Teaching
- Annual leave
- Employee assistance programme
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
7d
SEN Education and Engagement Specialist
Fresh Start in Education —Leatherhead
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
Membership Engagement Executive (3 month FTC)
PEI Group —London
- Customer service
- Financial services
9d
Associate, Governance & Oversight Specialist
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT

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engagement specialist jobs near hackney

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement specialist jobs in hackney

Client Engagement Manager

Quality Improvement Lead

Digital Engagement Executive (Email)

Communications & Engagement Coordinator

LAB Career Development Specialist

Research Associate - GP Engagement

Stakeholder Engagement Lead

Research Assistant (National FGM Centre)

Talent Brand Specialist II

Head of Innovation

Senior Client Success Executive

Senior Campaigns Officer

Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union

Compliance Officer

Medical Information Specialist

Learner Support Specialist

Customer Experience Specialist, SMB

SEN Education and Engagement Specialist

Membership Engagement Executive (3 month FTC)

Associate, Governance & Oversight Specialist

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