It manager Work, Jobs in Hadleigh, Ess (with Salaries)

Outpatients Contact Centre Technology Manager
Mid and South Essex NHS Foundation Trust —Basildon
- £57,528 a year
- Full-time
- Continuous improvement
2d
IT Manager
Hatten Wyatt Solicitors & Advocates —Gravesend
- £45,000 - £60,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Group IT Manager
Profitlink Group —Dartford
- £50,000 - £60,000 a year
- Communication skills
11d
Digital Service Desk Team Leader
East of England Ambulance Service Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- Travel
6d
IT Service Delivery Lead
LSEAT —Orpington
- £56,821 - £61,181 a year
- Full-time
- Continuous improvement
- Organisational skills
- School
IT Service Delivery Lead
LSEC —Orpington
- £56,821 - £61,181 a year
- Full-time
- Continuous improvement
- Organisational skills
- School
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
3d
Manager of Network Engineering - UK
ABACUS —Sittingbourne
- Writing skills
- Analysis skills
- Presentation skills
Quick apply
Service Delivery Manager (Based in Whitehaven, Cumbria)
Tialis —Greenhithe
- Full-time
- Continuous improvement
- In-person
- Training & development
Quick apply
Team PA & Administrator (Project Manager & Systems Thinker)
Medic Footprints —Aylesford
- £15 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Project management
- In-person
Quick apply
11d
IT Applications Lead
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Flexible schedule
- Referral programme
OPERATIONAL LEAD - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- Communication skills

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it manager jobs near hadleigh, ess

Outpatients Contact Centre Technology Manager

Mid and South Essex NHS Foundation Trust -
Basildon

Apply Now

Job details

Full-time
£57,528 a year
2 days ago

Qualifications

IT management
Internal department liaison
IVR
Continuous improvement

Full job description

As the Contact Centre Technology Manager you will be responsible for the end-to-end design, performance, resilience, governance and continuous improvement of contact centre technology systems supporting patient access across Mid and South Essex NHS Foundation Trust.

It will be your responsibility to provide specialist expertise in telephony systems, Interactive Voice Response (IVR), digital access channels, chatbot technology, Workforce Management (WFM), quality monitoring, call recording and reporting solutions.

Acts as the principal link between operational services, Digital teams, Information Governance, IT Services and external technology suppliers, ensuring technology solutions support safe, efficient and patient-centred access to services.
Responsible for translating highly complex operational requirements into effective technical solutions, leading technology-enabled service improvements, driving adoption of digital technologies and ensuring systems remain robust, secure and fit for purpose.
Operates as the Trust's subject matter expert for Outpatient contact centre technology and provides specialist advice on the development and optimisation of patient access systems.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Apply Now

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it manager jobs in hadleigh, ess

Outpatients Contact Centre Technology Manager

IT Manager

Group IT Manager

Digital Service Desk Team Leader

IT Service Delivery Lead

IT Service Delivery Lead

Technology Operations Manager

Manager of Network Engineering - UK

Service Delivery Manager (Based in Whitehaven, Cumbria)

Team PA & Administrator (Project Manager & Systems Thinker)

IT Applications Lead

OPERATIONAL LEAD - SERVICENOW

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