Service leader Work, Jobs in Hadleigh, Ess (with Salaries)

Customer Experience Manager | Southend Theatres | Permanent
Trafalgar Enterainment —Southend-on-Sea
- £34,000 - £41,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Flexible schedule
13d
Trainee Production Manager
Nursery Kitchen LTD —Basildon
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d
Store Manager-New Store
Pavers —Wickford
- Up to £32,000 a year
- Weekend availability
- Management
- Leadership
- Employee discount
Quick apply
Supervisors-New Store
Pavers —Wickford
- £13.43 - £13.93 an hour
- Part-time
- Leadership
- Free parking
- Employee discount
Quick apply
2d
Trainee Psychological Wellbeing Practitioner - University of Essex/Basildon and West Essex
Vita Health Group —Basildon
- £27,872 a year
- Administrative experience
- University
- Bachelor's degree
3d
Deputy Manager
Aldi —Westcliff-on-Sea
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Barista Maestro
Costa Limited —Canvey Island
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
2d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
9d
Store Manager
Aldi —Billericay
- £52,910 - £69,000 a year
- Annual leave
Hotel Manager
Premier Inn —Basildon
- £28,500 - £30,500 a year
- Full-time
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
Costa - Team Leader
Compass Group —Southend-on-Sea
- £13.25 an hour
- Part-time
- Customer service
- Supervising experience
- Café
7d
Assistant General Manager (Head of Frontline Services)
Abigail's Footsteps —Rochester
- £32,500 - £42,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
11d
Retail Shift Manager
Lidl —Southend-on-Sea
- £15.45 - £15.95 an hour
- Part-time
- Leadership
- Store discount
- Employee discount
6d
Sales - Sales Advisor - UK
New Look —Basildon
- Part-time
- Microsoft Word
Catering Assistant
CH&CO —Southend-on-Sea
- £12.71 an hour
- Employee assistance programme
- Employee discount
Team Leader
HALF CROWN —Benfleet
- From £24,420 a year
- Full-time
- Hospitality
- Cooking
- Hotel
- Employee discount
Quick apply
Front of House Supervisor
The Restaurant Hub - Rayleigh Weir —Benfleet
- £12.91 an hour
- Part-time
- Restaurant
- Employee discount
Quick apply
Team Leader
Home Bargains —Basildon
- £32,032 a year
- Part-time
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply
2d
Lead Receptionist
Cushman & Wakefield —Basildon
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
Team Member
Hollywoodbowlgroup —Basildon
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
5d

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Customer Experience Manager | Southend Theatres | Permanent

Trafalgar Enterainment
Southend-on-Sea

Apply Now

Job details

Full-time
£34,000 - £41,000 a year
13 days ago

Benefits

Annual leave
Flexible schedule

Qualifications

Hospitality
Management
Customer service
Leadership

Full job description

Apply via our portal

Southend Theatres

At the heart of Southend-on-Sea’s cultural life are the Cliffs Pavilion and the Palace Theatre - two iconic venues united by a shared passion for live entertainment.

ABOUT THIS ROLE

With a strong customer and commercial focus, the Customer Experience Manager at Southend Theatres will have the desire and ability to drive success in one of the UK’s busiest entertainment, event, food and drink businesses. Highly visible and operational, the Customer Experience Manager leads all customer-facing operations ensuring high levels of customer service alongside super-efficiency and commercial success. This is an operational, hands-on post which will also act as duty manager as required.

ABOUT YOU

Commercially savvy and enthusiastic, you influence others by leading from the front. You are a visible and hands-on leader with broad knowledge of theatre, events, and food and drink operations within a highly commercial environment.

You are energetic, resilient, proactive, and results-focused, bringing a creative, self-motivated, and engaging approach to leadership. As a dynamic leader, you motivate teams to perform at their best.

You have experience in other retail or hospitality sectors, with a strong understanding of how these transferable skills apply within a fast-paced, customer-driven live entertainment environment.

You are driven by improving profitability and operational efficiency, supported by strong commercial awareness and sound decision-making.

You have a strong customer service ethos and a genuine commitment to delivering an excellent experience at every opportunity.

You thrive in a large corporate organisation and demonstrate strong leadership skills, with the ability to support and manage large teams while consistently delivering results.

You communicate with professionalism and confidence, maintaining an excellent manner when dealing with the public, colleagues, stakeholders, and industry partners.

You are adaptable to changing business needs and remain calm, focused, and effective in fast-paced, high-pressure environments.

You have proven experience in people management, including recruitment, appraisals, training and development, workforce planning and deployment (rotas), and performance management.

about trafalgar entertainment

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

Discounted theatre tickets

Training and development plans

Hundreds of savings across retailers with TE&ME

Flexible hours

Access to mental health resources

And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title

Customer Experience Manager

Location

Southend Theatres

Contract

Full Time

Hours

40 hours per week

Annual Leave

33 days per annum (incl public bank holidays)

Salary

£34,000 to £41,000 per annum

Job Description

Download a full Job Description (https://policies.trafalgar.global/wp-content/uploads/2026/04/JD-SOU-Customer-Experience-Manager.pdf)

Apply via our portal

Apply Now

Refine Your Search

service leader jobs in hadleigh, ess

Customer Experience Manager | Southend Theatres | Permanent

Trainee Production Manager

Store Manager-New Store

Supervisors-New Store

Trainee Psychological Wellbeing Practitioner - University of Essex/Basildon and West Essex

Deputy Manager

Barista Maestro

HELPDESK TEAM LEADER/MEMBER

Store Manager

Hotel Manager

Costa - Team Leader

Assistant General Manager (Head of Frontline Services)

Retail Shift Manager

Sales - Sales Advisor - UK

Catering Assistant

Team Leader

Front of House Supervisor

Team Leader

Lead Receptionist

Team Member

I want to receive the latest job alerts for service leader in hadleigh, ess

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