Location: Ulverston, Cumbria (on site/ office based)
We are a two-minute walk from Ulverston train station which offers great transport links from within Cumbria and Lancashire.
Hours: 37 hours per week, Mon-Fri (part-time considered)
Benefits: Flexible working arrangements including a lunchtime finish on Fridays, Holiday buyback option, profit share scheme, free onsite parking, bike storage and shower facilities and regular social events.
Have you got a technical / engineering background or are you a technical sales professional who loves to know how things work? Do you enjoy developing customer relationships, learning new skills, and getting things done? If so, this could be the ideal role for you!
The Role
As a Technical Account Manager your key responsibilities will include:
Managing and developing a number of key customer accounts from initial opportunity to order fulfilment
Championing key opportunities and customer projects across the business to achieve strategic growth
Understanding our LED product range and matching this to customer needs
What we are looking for in the successful candidate:
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A technical sales and/or engineering background and a keen interest in technology
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The ability to listen to customers and communicate with our technical team to create the bespoke products they require (Forge does not sell from a catalogue, but creates custom products for customers)
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The ability to translate technical specifications into tangible business benefits
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A good degree / commensurate experience and skills
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Effective communication skills - someone who can build rapport, a commercial thinker driven by results
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Enthusiastic with good people and teamwork skills and the ability to work well under pressure
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Good at presenting to colleagues and customers alike
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A proficient level of IT skills, especially Microsoft Office Excel
Additional commercial and technical product training will be provided for the right candidate.
Why Work for Us?
At Forge we’re very good at designing, manufacturing, and delivering cutting edge custom LED lighting solutions. But we’re also really good at caring about the environment and our people.
We are looking for an enthusiastic and well-organised Technical Account Manager to join our team, where we have a great working atmosphere with regular social events. You’ll be working with our commercial team managing and developing a number of key customer accounts, delivering bespoke manufacturing solutions.
You’d be working for an award-winning business focused on innovative design, superior quality, and outstanding service. Our Low-energy LED lighting is making a fundamental positive contribution to the challenge of the Climate Crisis and has applications from domestic and commercial users and is being used in industry and into biotech and beyond.
To Apply
Send your CV together with a cover letter explaining why you are the right person for this role.
We will hold a virtual interview with anyone we shortlist for the role to get to know you and give you the opportunity to get to know more about us too.
Final interviews will be held in our Ulverston office.
Please visit www.forge.co.uk for further information.
Forge reserves the right to close the vacancy at any time, if it is deemed that there have been enough applications received. No agencies please.
Pay: £30,000.00-£38,000.00 per year
Benefits:
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
Ability to commute/relocate:
- Ulverston LA12 7NQ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
