Director, Compliance Officer – International Credit & Fraud Risk
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
This position will play a critical leadership position as a line of business compliance officer within the Global Compliance & Ethics organization providing compliance oversight over the International operations of the Credit and Fraud Risk organization (CFR) at American Express.
As the Director of Compliance, International CFR, the successful candidate will lead a team responsible for providing independent compliance oversight and second-line effective challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws, regulations.
- Deep regulatory knowledge of applicable international regulatory frameworks and internal policies governing CFR processes, including consumer credit laws and regulations, consumer protection and conduct risk (e.g., unfair or deceptive practices and fair treatment of customers), responsible lending and affordability requirements, data protection and privacy credit reporting and data usage obligations, collections and serving standards, and emerging AI and digital governance frameworks across major global regulatory frameworks (including GDPR, EU AI Act, UK Consumer Act, Singapore PDPA), as well as other applicable jurisdictional requirements across global markets and the ability to translate jurisdictional requirements into consistent and actionable guidance across diverse markets.
- Ability to research, assess and determine regulatory impact to business systems, processes and initiatives and influence decisions accordingly.
- Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities, adapting easily to frequent change.
- Effective verbal and written communication skills, including the ability to persuade and influence a broad spectrum of constituents at all levels.
- Strong interpersonal skills and ability to effectively interact at all levels within the organization and with external counterparties.
- Ability to understand and integrate details of business operational/systemic environment in applying legal and policy requirements.
- Self-motivated, high level of personal energy and commitment.
Employment eligibility to work with American Express in (the country) is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
