Customer insights analyst Work, Jobs in Halesowen, Wmd (with Salaries)

Data Analyst
PDSA —Telford
- £42,783 - £45,350 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
10d
Graduate Data Analyst
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Analysis skills
- No degree
- AI
- Annual leave
- Employee discount
6d
Service Desk Analyst
Hexaware Technologies —Birmingham
- £30,000 a year
- Hybrid work
- Customer service
- English
- Mentoring
Quick apply
Data Analyst
2 Sisters Food Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Bakery
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Technical Data Analyst
Convergence Group —Solihull
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- Data analysis skills
- SQL
Quick apply
Asset Management Analyst
National Gas —Warwick
- £48,893 - £61,000 a year
- Overtime
- Engineering
- Business development
- Employee assistance programme
Assistant FP&A Analyst
CitySprint —Birmingham
- £28,818 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- No degree
- Annual leave
Quick apply
6d
Data Analyst
RICS —Birmingham
- Hybrid work
- Data analysis skills
- SQL
- Continuous improvement
- Annual leave
4d
IT Service Desk Analyst
Secure Trust Bank —Solihull
- £28,000 - £32,000 a year
- Windows
- IT
- Financial services
- Annual leave
Campaign and Delivery Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
User Researcher
Capgemini —Telford
- Hybrid work
- AWS
- No degree
- Travel
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Reporting and Data Analyst (Tableau)
Safran —Wolverhampton
- Full-time
- SQL
- Software development
FP&A Analyst
Safran —Wolverhampton
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
Business Analyst (Finance Operations) - Nuneaton
GRS Group —Nuneaton
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Agile
- Employee assistance programme
Quick apply
6d
Technology Service Desk Analyst
The Works —Coleshill
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
9d
Commercial Finance Analyst
AO World —Telford
- £35,000 a year
- Microsoft Excel
- AI
- Business
- Employee discount
10d
Rents & Service Charge Analyst
Bromford —Wolverhampton
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Sick pay
3d
Finance Analyst - Benefits Realisation
V12 Retail Finance —Solihull
- £45,000 - £55,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave

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Data Analyst

PDSA -
Telford

Apply Now

Job details

Full-time
£42,783 - £45,350 a year
10 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Power BI
Data modelling
Microsoft Excel
Data analysis skills
Tableau
SQL
Data management
Customer relationship management
Python

Full job description

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

The successful candidate will work closely with marketing, fundraising, and data teams to turn complex datasets into clear, actionable insights that support growth and improve performance across channels.

As Data Analyst, you will:

Data Collection & Analysis – Gather, interpret, and analyse data from multiple sources to provide actionable insights that support organisational strategy and operational efficiency.
Data Cleaning & Preparation – Preprocess and clean datasets to eliminate inconsistencies and errors, ensuring data integrity for accurate analysis.
Statistical Analysis & Trend Identification – Apply statistical techniques and exploratory data analysis (EDA) to identify trends, patterns, and insights within datasets.
Data Visualisation & Reporting – Design dashboards, reports, and visualisations using Count (similar to Power BI, Tableau etc) to present complex data in a user-friendly format.
Stakeholder Collaboration – Work closely with business stakeholders to understand data needs, provide analytical support, and enable data-driven decision-making.
Database/Data Warehouse Management & Optimisation – Collaborate with Data Engineering to develop and optimise our data platforms, acquire new data, optimise data structures, and ensure efficient data retrieval methods for analysis and reporting.

We’re seeking someone with:

Technical Proficiency – Strong knowledge of data analysis tools, including Excel, SQL, Python, Data Visualisation (e.g. Count, Tableau, Power BI).
Statistical & Analytical Expertise – Understanding of statistical methods, data modelling, and problem-solving techniques to extract meaningful insights.
Data Accuracy & Integrity – Ability to identify and resolve discrepancies in datasets to ensure high-quality and reliable analysis.
Data Visualisation & Communication – Ability to translate complex data into clear, visually appealing reports for business stakeholders.
Collaboration & Business Understanding – Experience working with cross-functional teams to align data insights with business goals.

Data Governance & Best Practices – Knowledge of data governance, documentation standards, and industry best practices in data management.
Applicants need a background in marketing/CRM/customer/audience/loyalty analytics, producing analysis and insights to understand performance, behaviour and shape strategy.

Why Join Us?

At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:

Remote and flexible working options to suit your lifestyle.
25 days holiday (excluding Bank Holidays), with the option to buy or sell up to 5 additional days per year.
An additional Wellbeing Day, so you can recharge whenever you need it.
Generous pension schemes, starting at 5% contributions and increasing up to 10%.
Life Assurance policy (4x annual salary) to give you peace of mind.
Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support.
Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

customer insights analyst jobs in halesowen, wmd

Data Analyst

Graduate Data Analyst

Service Desk Analyst

Data Analyst

Technical Data Analyst

Asset Management Analyst

Assistant FP&A Analyst

Data Analyst

IT Service Desk Analyst

Campaign and Delivery Analyst

User Researcher

Graduate Technical Business Analyst, Birmingham

Actuarial Analyst - Analytics

Reporting and Data Analyst (Tableau)

FP&A Analyst

Business Analyst (Finance Operations) - Nuneaton

Technology Service Desk Analyst

Commercial Finance Analyst

Rents & Service Charge Analyst

Finance Analyst - Benefits Realisation

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