Service manager Work, Jobs in Halifax, Wyk (with Salaries)

Customer Service Advisor
The Vella Group —Bradford
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Head of Inclusion - Calderdale College
Calderdale Council —Halifax
- £55,974 - £57,655 a year
- Full-time
Service Advisor
Vertu Motors —Halifax
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Kirklees Council - Operations Manager
City of Bradford Metropolitan District Council —Bradford
- Call to connect
11d
Head of Customer Service
Zenith —Leeds
- Up to £95,000 a year
- Customer service
3d
Administrator - The Halifax Academy
Calderdale Council —Halifax
- £23,458 - £28,142 a year
- Full-time
- Communication skills
4d
Project Manager
RSM —Halifax
- £31,000 - £43,000 a year
- Full-time
- Hybrid work
- PMP
- Microsoft Office
- Project management
- Free parking
- Profit sharing
Quick apply
5d
Regional Service Controller
Terberg DTS —Halifax
- Employee assistance programme
- Employee discount
Quick apply
Technical Operations and Asset Manager - Calderdale Council
Kirklees Council —Halifax
- Full-time
- Organisational skills
- IT
- Employee discount
4d
Facilities Manager
Advanced Supply Chain Group —Bradford
- £45,000 - £50,000 a year
- Full-time
- Travel
4d
Project Manager
City of Bradford Metropolitan District Council —Bradford
- £42,839 - £46,142 a year
- Temporary
- Hybrid work
9d
Administrator
Northpoint Wellbeing —Halifax
- £25,400 - £27,560 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
5d
Administrator - Northpoint Wellbeing
Calderdale Council —Halifax
- £25,400 - £27,560 a year
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
3d
Deputy Manager
Iceland —Huddersfield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
ER Manager
Oxalis Logistics UK —Huddersfield
- Up to £71,500 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
12d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Service Manager
Voyage Care —Dewsbury
- £38,000 a year
- Supervising experience
- Organisational skills
- In-person
Senior PMO Manager
TLT —Town
- Full-time
- Analysis skills
- Communication skills
Operations Support Manager
CitySprint —Leeds
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
5d
Independent Living Officer
Calderdale and Huddersfield NHS Foundation Trust —Halifax
- £28,392 - £31,157 a year
- Full-time
- IT
12h

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Customer Service Advisor

The Vella Group -
Bradford

Quick apply

Job details

Full-time
£29,724.50 a year

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Bradford

£29, 724.50 per annum plus benefits

42.5hours per week

About The Vella Group

The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service. With multiple sites across the UK and strong partnerships with insurers and manufacturers, we pride ourselves on our professional standards, investment in our people, and commitment to continuous improvement.

About the Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About you

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days holiday
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Type: Full-time

Quick apply

Refine Your Search

service manager jobs in halifax, wyk

Customer Service Advisor

Head of Inclusion - Calderdale College

Service Advisor

Kirklees Council - Operations Manager

Head of Customer Service

Administrator - The Halifax Academy

Project Manager

Regional Service Controller

Technical Operations and Asset Manager - Calderdale Council

Facilities Manager

Project Manager

Administrator

Administrator - Northpoint Wellbeing

Deputy Manager

ER Manager

Operations Manager

Service Manager

Senior PMO Manager

Operations Support Manager

Independent Living Officer

I want to receive the latest job alerts for service manager in halifax, wyk

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