Customer insights analyst Work, Jobs in Halling, Ken (with Salaries)

Data Analyst
FLY TRANSPORT LTD —Dagenham
- £38,420 - £40,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
Quick apply
1d
Bureau Data Analyst Lead
Commercial Services Group —West Malling
- £32,126.17 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Quick apply
13d
Sales Ledger and Data Analyst
Clock House Farm Ltd —Maidstone
- £29,000 - £35,000 a year
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Energy Procurement & Trading Analyst
Commercial Services Group —West Malling
- £32,126 - £37,863 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
- Annual leave
Quick apply
Client Operations & Finance Analyst (Junior)
Boost inc —London
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Workforce Analytics & Insights Manager- (Business Analyst)
DfT Operator —South East London
- Up to £49,632 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
Quick apply
3d
Data Analyst (Loyalty)
Collinson —London
- Hybrid work
- Microsoft Excel
- Salesforce
- SQL
Pricing Analyst
Smith & brock —Deptford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
Insight and Reporting Analyst
ISS Facility Services —London
- Data analysis skills
- SQL
- Analysis skills
Market Research & Data Analyst, Reuters Insights
Thomson Reuters —London
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
13d
Business Analyst
Superdrug —Croydon
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Commercial Analyst
DfT Operator —South East London
- Up to £36,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
14d
Senior LMS Analyst
Metropolitan Police —Sidcup
- £60,400 - £65,886 a year
- Full-time
- Management
- English
- Supervising experience
6d
HR Data Analyst
QA —London
- Microsoft Excel
- Analysis skills
- Human resources
- Annual leave
- Employee assistance programme
AVP - Business Process Management Analyst
Moody's —London
- Microsoft Powerpoint
- Analysis skills
- Project management
People Reporting Analyst (12 month FTC)
New Look —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee discount
Test Analyst FTC (7 months)
Superdrug —Croydon
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- AI
- Store discount
- Employee discount
1d
Business Analyst (12 month FTC)
Collinson —London
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Hotel
Market Pricing Analyst
AXA UK —Royal Tunbridge Wells
- Machine learning
- Communication skills
- Annual leave
Market Pricing Analyst
AXA —Royal Tunbridge Wells
- Machine learning
- Communication skills

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Data Analyst

FLY TRANSPORT LTD
Dagenham

Quick apply

Job details

Full-time
£38,420 - £40,000 a year
1 day ago

Qualifications

Power BI
Microsoft Excel
Oracle
Supply chain
R
Data analysis skills
Logistics
Business processes
Tableau
Master's degree
SQL
Statistical analysis
Analysis skills
Transportation management systems
Database management
Continuous improvement
Organisational skills
Predictive analytics
Pivot tables
Data visualisation
Business
Communication skills
Python
Time management

Full job description

Overview

We are seeking a highly skilled Data Analyst to join our dynamic team. The ideal candidate will be responsible for interpreting complex data sets to inform strategic decision-making and optimise business processes. This role offers an excellent opportunity to work with cutting-edge tools and methodologies, contributing significantly to organisational growth and efficiency. The successful applicant will possess strong analytical capabilities, technical expertise, and a keen eye for detail, ensuring data integrity and actionable insights across various projects.

RThe Data Analyst is responsible for collecting, analysing, and interpreting operational and business data to improve efficiency, reduce costs, and support strategic decision-making. The role focuses on analysing container movements, fleet performance, delivery schedules, customer service metrics, fuel consumption, and financial performance to optimise haulage operations.

Key Duties and Responsibilities

Collect, clean, validate, and analyse operational data from transport management systems (TMS), GPS tracking systems, ERP systems, and spreadsheets.
Develop dashboards and reports to monitor key operational and financial performance indicators.
Analyse container turnaround times, delivery performance, vehicle utilisation, and route efficiency.
Monitor fleet productivity, driver performance, and fuel consumption.
Identify trends, bottlenecks, and opportunities to improve operational efficiency.
Support transport planners with route optimisation and resource allocation analysis.
Produce daily, weekly, and monthly operational performance reports.
Analyse customer service metrics, including delivery accuracy and on-time performance.
Evaluate haulage costs and identify opportunities for cost reduction.
Monitor Key Performance Indicators (KPIs) such as:
On-Time Delivery (OTD)
Vehicle Utilisation
Fleet Availability
Fuel Efficiency
Container Dwell Time
Driver Productivity
Empty Running Percentage
Perform ad hoc analysis to support management decision-making.
Collaborate with operations, finance, customer service, warehouse, and commercial teams.
Ensure data accuracy and maintain data governance standards.
Identify opportunities for automation of reports and business processes.
Prepare presentations and management reports highlighting key business insights.
Support forecasting and budgeting activities using historical operational data.
Assist in developing predictive models for demand planning and fleet utilisation.
Ensure compliance with company policies and data protection regulations.

Required Skills

Technical Skills

Strong Microsoft Excel skills (Pivot Tables, Power Query, Power Pivot, advanced formulas).
Proficiency in SQL for data extraction and querying.
Experience with Microsoft Power BI or Tableau.
Knowledge of database management principles.
Experience with Transport Management Systems (TMS).
Understanding of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
Basic knowledge of Python or R for data analysis (desirable).
Data visualisation skills.
Statistical analysis and forecasting techniques.
Knowledge of KPI development and performance reporting.

Operational Knowledge

Container haulage operations.
Fleet management.
Transport planning.
Port operations.
Container tracking processes.
Route optimisation.
Fuel management.
Logistics and supply chain operations.

Soft Skills

Excellent analytical and problem-solving skills.
Strong attention to detail.
Critical thinking.
Effective communication and presentation skills.
Ability to explain complex data to non-technical stakeholders.
Time management.
Organisational skills.
Teamwork and collaboration.
Ability to work under pressure and meet deadlines.
Continuous improvement mindset.

Experience

Essential

2–5 years' experience as a Data Analyst, Business Analyst, or Operations Analyst.
Experience working within transport, logistics, shipping, freight forwarding, or supply chain environments.
Experience creating dashboards and management reports.
Experience analysing operational and financial data.
Experience using SQL and Power BI.

Desirable

Experience in container haulage operations.
Experience with GPS fleet management systems.
Experience with transport management software.
Experience in predictive analytics.
Experience in process improvement projects.

Qualifications

Master's degree in Data Analytics, Business Analytics, or Supply Chain Management.
Microsoft Certified: Power BI Data Analyst Associate.
Google Data Analytics Professional Certificate.
Tableau Desktop Specialist or Tableau Certified Data Analyst.
SQL certification.
Lean Six Sigma Green Belt.
Professional certification in logistics or supply chain management (e.g., CILT, APICS/ASCM).

Key Performance Indicators (KPIs)

Report accuracy.
Dashboard delivery timeliness.
Data quality and integrity.
Reduction in operational costs through data-driven insights.
Fleet utilisation rate.
On-time delivery performance.
Fuel efficiency improvements.
Container turnaround time.
Customer satisfaction metrics.
Report automation rate.
Decision-support effectiveness.

Process improvement initiatives implemented

Pay: £38,420.00-£40,000.00 per year

Education:

Master's (preferred)

Location:

Dagenham RM9 6FF (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer insights analyst jobs in halling, ken

Data Analyst

Bureau Data Analyst Lead

Sales Ledger and Data Analyst

Energy Procurement & Trading Analyst

Client Operations & Finance Analyst (Junior)

Workforce Analytics & Insights Manager- (Business Analyst)

Data Analyst (Loyalty)

Pricing Analyst

Insight and Reporting Analyst

Market Research & Data Analyst, Reuters Insights

Business Analyst

Commercial Analyst

Senior LMS Analyst

HR Data Analyst

AVP - Business Process Management Analyst

People Reporting Analyst (12 month FTC)

Test Analyst FTC (7 months)

Business Analyst (12 month FTC)

Market Pricing Analyst

Market Pricing Analyst

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