Assurance manager Work, Jobs in Halstead, Ken (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
8h
Deputy Manager
Bramblings Residential Home —Longfield
- £36,000 - £40,000 a year
- Full-time
- Team management
- Mentoring
- Organisational skills
- Free parking
Quick apply
10d
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
4d
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
11d
Head of Positive Behaviour Support
Kent Autistic Trust —Brompton
- £45,000 - £50,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Quick apply
Television Licence Field Officer
Capita —Dartford
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
HRBP (FTC - 10 months)
AXA —Redhill
- Hybrid work
- Recruiting
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Project Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Databases
- University
- Annual leave
- Work from home
3d
Nominated Individual – Ofsted Supported Accommodation
Elite Children's Care Group —Gravesend
- Leadership
- Communication skills
Quick apply
General Manager
One Stop Hire Ltd —Erith
- Full-time
- Customer service
- Computer literacy
- Team management
- Annual leave
Quick apply
Regional Property and Maintenance Manager - South
HandPickedHotels —Sevenoaks
- Hotel
- Travel
- Leadership
- Employee assistance programme
- Sick pay
People Manager
Virgin Active —London
- £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Annual leave
Senior Compliance Assurance Manager
OSB Group —Chatham
- £68,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Writing skills
- Communication skills
- Annual leave
HR Manager
AllClear Travel Insurance —Romford
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Store Manager
Toolstation —Sevenoaks
- £30,765.03 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
10d
Hire Manager
Selwood Limited —Dartford
- £41,906 a year
- Microsoft Word
- Management
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Team Administrator
Mott MacDonald —Croydon
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
1d
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Contract Manager
Rydon —Dartford
- Full-time
- Remote
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
8 hours ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

assurance manager jobs in halstead, ken

Service Delivery Administrator

Deputy Manager

Customer Service Manager

General Manager - Mon to Fri

Head of Positive Behaviour Support

Television Licence Field Officer

HRBP (FTC - 10 months)

Project Officer

Nominated Individual – Ofsted Supported Accommodation

General Manager

Regional Property and Maintenance Manager - South

People Manager

Senior Compliance Assurance Manager

HR Manager

Assistant Store Manager - Orpington

Store Manager

Hire Manager

Team Administrator

Operations Manager

Contract Manager

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