Head of customer care Work, Jobs in Halstead, Ken (with Salaries)

Area Care Manager
Helping Hands Home Care —Maidstone
- £55,000 - £80,500 a year
- Full-time
- Team management
- In-person
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Head of Customer Care
Clarion Housing Group —London
- £70,398 - £87,998 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Travel
9d
Patient Services Coordinator / Call Handler
Medical Imaging Partnership —Crawley
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
9d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
11d
Deputy Reception Manager Monday - Friday
CH&CO —London
- £36,000 a year
- Full-time
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Visiting Estate Manager
ELM Group —Sidcup
- £11,232 a year
- Part-time
- Management
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
4d
Head of People & Talent
amicable —London
- Up to £90,000 a year
- Hybrid work
- Team management
- Recruiting
- Contracts
- Employee assistance programme
Quick apply
Talent Acquisition Manager
Pinnacle Group —London
- £50,000 a year
- Management
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Operations Manager
EMED Group —Redhill
- £37,000 a year
- Full-time
- Customer service
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Complaints Lead
The Riverside Group —London
- £52,065.35 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
9d
Head of Spa - Mainland Hotels
HandPickedHotels —Sevenoaks
- Hotel
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Programme Manager English and ESOL
Richmond and Hillcroft Adult and Community College —Richmond
- £35,846 - £44,068 a year
- Full-time
- Team management
- Leadership
- Teaching
Admissions Manager
Inspired —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
11d
Compliance and Legal Administrator
FluidOne —London
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
Quick apply

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Area Care Manager

Helping Hands Home Care -
Maidstone

Quick apply

Job details

Permanent | Full-time
£55,000 - £80,500 a year
10 days ago

Benefits

Annual leave
Employee assistance programme
Referral programme

Qualifications

Stakeholder liaison
Compliance audits
Team management
Care Quality Commission compliance oversight
Professional development mentoring
Care Quality Commission standards
Training & development
Leadership
Communication skills

Full job description

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Salary: Earn up to £80,500 | Up to £55,00 - £60,000 base | £5,500 Car allowance + up to £15,000 bonus potential

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

What you’ll do

Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
Make sure customer experience stays exceptional, raising service standards and strengthening retention.
Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you’ll bring

Multi-site leadership experience within the care sector.
Strong understanding of CQC/CIW regulations and quality frameworks.
The ability to influence, support change and manage large, diverse teams.
Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands?

Genuine career growth and development pathways.
Up to £15,000 annual bonus
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
Refer-a-friend bonus scheme.
A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

About Helping Hands Homecare

Helping Hands has been providing quality home care since 1989. Today we are one of the largest and most experienced providers of live-in care in England & Wales.

Whether it’s short-term respite, convalescent or companionship care, Helping Hands Home Care is often the solution which enables you to stay in your own home.

We operate a premier care service that enables independence and choice while providing comfort, companionship and support - whether it's for half an hour a week or 24 hours a day.

Our carers are the heartbeat of Helping Hands - the perfect ambassadors for care. We are incredibly proud of them and the impact they have on the lives of those they care for.

Pay: £55,000.00-£80,500.00 per year

Work Location: In person

Quick apply

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head of customer care jobs in halstead, ken

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