It security specialist Work, Jobs in Ham, Wil (with Salaries)

Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Travel
- Mentoring
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Travel
- Computer networking
Senior Infrastructure Engineer - Business Support (CTPSE)
Thames Valley Police —Newbury
- £67,653 a year
- Part-time
- Communication skills
- Annual leave
13d
UNIX Solaris Specialist
UK Atomic Energy Authority —Culham
- £57,117 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
7d
Second Line Support
Southern Communications Group —Dummer
- £29,000 - £35,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee assistance programme
SS7 Monitoring Specialist
Vodafone —Newbury
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Senior Infrastructure Engineer (Networks)
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Engineering
- No degree
- Mentoring
- Annual leave
- Gym membership
3d
Cyber Security Consultant (DV Security Clearance)
CGI —Basingstoke
- Full-time
- Analysis skills
- Communication skills
Quick apply
Alarm Response and Incident Controller- Bench
Wilson James —Chineham
- £15.50 an hour
- Customer service
- First Aid Certification
- Communication skills
- Employee discount
- Referral programme
14d
Employee Services - Employee Relations (ER) Specialist
QinetiQ —Amesbury
- £46,350 - £51,500 a year
- Full-time
- Continuous improvement
- Travel
- Conflict management
- Employee discount
8d
Procurement Specialist - Electronics
MDA Space and Robotics Ltd —Didcot
- Hybrid work
- Business development
- Bachelor's degree
- Organisational skills
- Employee assistance programme
- Life insurance
Medical Laboratory Assistant
UK Health Security Agency —Salisbury
- £25,651 - £27,220 a year
- Part-time
- Hybrid work
- Inventory control
- Laboratory experience
- Presentation skills
14d
Intelligence Analyst - ROCTA (SEROCU)
Thames Valley Police —Reading
- £47,688 a year
- Part-time
- Analysis skills
- Travel
- Analytics
- Annual leave
Warehouse Assistant
Tapi —Newbury
- Part-time
- Customer service
- Forklift
- Communication skills
- Employee assistance programme
- Employee discount
Cyber Security Engineer
The AA —Basingstoke
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
7h

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it security specialist jobs near ham, wil

Second Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,000 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Customer service
Software deployment
Incident queue management
Mentoring junior staff
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
Mentoring
Technical support incident logging
Technical writing
Communication skills
Help desk

Full job description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

Receiving and resolving escalated tickets from First Line Service Desk. 
Diagnosing and resolving more complex technical issues that cannot be resolved at first line. 
Escalating issues to Infrastructure, Security, or specialist teams when required. 
Providing guidance and support to First Line colleagues on technical matters. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Supporting software deployment activities, rolling out EUC software to users. 
Supporting EUC patch management activities to ensure software is updated to the latest, secure versions. 
Supporting identity and access administration activities in compliance with defined IAM policies, including more complex account provisioning and access requests. 
Supporting user training activities to ensure users are trained to use IT systems effectively. 
Supporting the development of end-user documentation to help users utilise systems and services. 
Staying informed about SLA targets and working to achieve them. 
Being kept informed during major service outages to understand the impact on users and support communications
Accurately logging all support interactions and resolution details in the ticketing system. 
Contributing to the maintenance and improvement of knowledge base articles and end-user documentation.

Skills and Experience:

Strong communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
Customer-focused approach with a commitment to delivering excellent service. 
Solid understanding of IT support principles and end-user computing technologies. 
Strong diagnostic and problem-solving skills across a breadth of IT disciplines. 
Experience with identity and access administration, endpoint protection, and software deployment. 
Ability to guide and mentor First Line colleagues to develop their skills. 
An understanding of ITIL service management principles.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £29,000.00-£35,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it security specialist jobs in ham, wil

Second Line Support

Data Centre Technician, Operations, IT, & Support Engineering

Data Center Technician , Operations, IT, & Support Engineering

Data Centre Technician , Data Center Operations

Senior Infrastructure Engineer - Business Support (CTPSE)

UNIX Solaris Specialist

Kubernetes Specialist

Operational Support Officer

Second Line Support

SS7 Monitoring Specialist

Head of Engineering (Hybrid)

Senior Infrastructure Engineer (Networks)

Cyber Security Consultant (DV Security Clearance)

Alarm Response and Incident Controller- Bench

Employee Services - Employee Relations (ER) Specialist

Procurement Specialist - Electronics

Medical Laboratory Assistant

Intelligence Analyst - ROCTA (SEROCU)

Warehouse Assistant

Cyber Security Engineer

I want to receive the latest job alerts for it security specialist in ham, wil

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