liaison Work, Jobs in ham, wil (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2d
Senior Contracts Manager - 2 Year FTC
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
- Work from home
5d
Climate Planning Liaison Officer
West Berkshire Council —Newbury
- £41,771 - £48,226 a year
- Full-time
- English
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
School Business Manager
Ramsbury Primary School —Marlborough
- £34,434 - £36,363 a year
- Full-time
- Presentation skills
- Bachelor's degree
- IT
Quick apply
2d
Administrator
Andover Health Centre —Andover
- £13.10 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Annual leave
Quick apply
13d
Junior Salesperson
Andover Trailers Ltd —Penton Mewsey
- £27,000 - £30,000 a year
- Overtime
- CRM software
- Sales
- Customer service
- Free parking
- Sick pay
Quick apply
Agricultural Liaison Officers
Dalcour Maclaren —Salisbury
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Contracts Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
6d
Merchandising Admin Assistant
OKA DIRECT LIMITED —Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Project Coordinator
AQ International —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
12d
Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
22h
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Service Delivery Manager
Unum Group —Basingstoke
- Full-time
Project Coordinator
Precision Medicine Group —Salisbury
- Microsoft Powerpoint
- Travel
12d
Client Affairs Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Multi Trader
Correct Contract Services Ltd —Andover
- £30,000 - £40,000 a year
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Automotive Service Advisor
Waylands Automotive —Newbury
- From £30,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
1h
Patient Liaison Receptionist
The Courtyard Surgery, West Lavington —Devizes
- £12.71 - £13.50 an hour
- Part-time
- Administrative experience
- Front desk
- IT
- Free parking
- Annual leave
Quick apply
7d
Assistant SEN Officer
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
13d
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d

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liaison jobs near ham, wil

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
2 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

liaison jobs in ham, wil

Contact Centre Liaison Manager

Senior Contracts Manager - 2 Year FTC

Climate Planning Liaison Officer

School Business Manager

Administrator

Junior Salesperson

Agricultural Liaison Officers

Contracts Officer

Merchandising Admin Assistant

Project Coordinator

Head of Property

Resident Liaison Officer

Service Delivery Manager

Project Coordinator

Client Affairs Officer

Multi Trader

Automotive Service Advisor

Patient Liaison Receptionist

Assistant SEN Officer

Complaints Team Leader

I want to receive the latest job alerts for liaison in ham, wil

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