Service desk assistant Work, Jobs in Ham, Wil (with Salaries)

Service Desk Assistant
Workman Facilities Management Limited —Swindon
- £24,785 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
Workshop Assistant
Speedcrete —Salisbury
- From £27,500 a year
- Full-time
- Driving
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Afternoon Housekeeping Assistant
Salisbury Cathedral School —Salisbury
- £12.71 an hour
- Part-time
- In-person
- School
Quick apply
13d
Front Office Assistant
Best Western Reading, Calcot —Calcot
- £12.71 an hour
- Full-time
- Bilingual
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
Duty Manager (Nights)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.71 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Employee discount
Quick apply
6d
Assistant Engineer (Structures Investigation)
WSP —Basingstoke
- Part-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
- Flexitime
- Work from home
Service Team Leader
Morrisons —Swindon
- Annual leave
- Employee discount
Quick apply
Receptionist/Admission Assistant AHED
Peter Symonds College —Winchester
- £11,030 - £25,558 a year
- Monday to Friday
2d
Charity Shop Volunteer
Julia's House —Salisbury
- Up to £0.01 a year
- Customer service
- Hospice
- In-person
Quick apply
Market Street Manager
Morrisons —Basingstoke
- Cooking
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
7d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Reading
- Full-time
- Travel
- Accounting
- Organisational skills

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Service Desk Analyst
Castle Trust Bank —Basingstoke
Free access to BHSF Rise EAP to support colleague health and wellbeing. Private healthcare through Equipsme (includes cash back for Dental and Optical treatment…
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Service Desk Analyst
Bell Integration —Portsmouth
Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service.

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Service Desk Assistant

Workman Facilities Management Limited
Swindon

Quick apply

Job details

Full-time
£24,785 - £26,000 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

About the role

The Service Desk is an integral part of our property and facilities management service. We provide our customers and tenants with a single point of contact for reporting their service issues.

The Service Desk Assistant will deal with a wide range of requests from customers, tenants and internal colleagues.

Providing excellent customer service, the Service Desk Assistant will log requests, liaise with contractors, provide updates and maintain accurate information on the Service Desk platforms.

What matters most in this role

Providing a friendly and professional service, working efficiently, prioritising customer, tenant and colleague requests, and following calls through to completion.

Our focus is to provide excellent customer service. It is important to be able to prioritise, to identify which requests are urgent and important and deal with those swiftly, while not losing sight of other requests and responsibilities.

Day to day, you’ll

You will be working as part of a busy team, dealing with email requests into a shared Inbox and answering the dedicated Service Desk telephone.
Providing the first point of contact for customer and tenant queries and concerns.
Handling incoming calls and manage outgoing calls.
Using Service Desk software platforms Planet and Dwellant to log call requests.
Liaising with wider team members to ensure the best resolution, consistent with the contract.
Liaising with relevant contractors in relation to all aspects of Service Desk requirements.
Responding to queries, amending data and following up tasks.
Working closely with Service Desk team members and wider Workman colleagues.

What we expect of you

A friendly, proactive and positive approach to the role.
Excellent and professional communication skills, an ability to remain focused, with a strong team working approach.
Prior experience in an administrative and customer service role, but in house training will be provided.

Our core belief

Great Workmanship starts with getting the fundamentals right.

Even though we're in the property business, we're all about the people.

Everything we do is built on collaboration, empowerment, autonomy, and integrity – not just words, but how we actually work.

Why Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
37.5 hours a week on a rota basis either an 8 am or 9 am start, and 4.30 pm or 5.30 pm finish.
Study support (where applicable)
Discretionary annual bonus and salary reviews.
Healthcare, life insurance & wellness programme.
Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
Social events throughout the year including a firm wide Christmas party!
Generous referral bonus.

Quick apply

Refine Your Search

service desk assistant jobs in ham, wil

Service Desk Assistant

Workshop Assistant

Afternoon Housekeeping Assistant

Front Office Assistant

Duty Manager (Nights)

Assistant Engineer (Structures Investigation)

Service Team Leader

Receptionist/Admission Assistant AHED

Charity Shop Volunteer

Market Street Manager

Consulting Technical Assistant Manager / Supervisor

Other jobs to consider

I want to receive the latest job alerts for service desk assistant in ham, wil

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