Customer assistant Work, Jobs in Hamble Le Rice, Ham (with Salaries)

Customer Service Assistant
Regency Living —Fareham
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
11d
Store Assistant
Aldi —Southampton
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Sales Assistant
Card Factory —Southampton
- Customer service
- Communication skills
- Flexible schedule
3d
Retail Sales Assistant- Part Time
Sofology —Hedge End
- £12.71 - £20.20 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Assistant
Lidl —Hedge End
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
15h
One Stop - Customer Service Assistant
One Stop —Southampton
- £12.81 an hour
- Full-time
Sales Assistant
Footasylum —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
Sales Assistant
CITY ELECTRICAL FACTORS LTD —Havant
- Up to £28,575 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
7d
Customer Assistant (Seasonal Support)
Lidl —Hythe
- £13.45 - £14.45 an hour
- Temporary
- Bakery
- Store discount
- Employee discount
10h
Retail Sales Consultant
Mamas & Papas —Fareham
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
Retail Assistant
University of Southampton —Southampton
- £13.70 an hour
- Weekend availability
- Customer service
- University
- Bakery
- Annual leave
11d
Store Assistant - 8 Hours - Sweaty Betty Southampton, England
Wolverine Worldwide —Southampton
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
Food Kiosk Team Member / Kitchen Assistant / Food Preparation Assistant
Speedy Rollers —Southampton
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Employee discount
Quick apply
7d
Customer Service Assistant
Wickes —Southampton
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
Sales Assistant
Cochani London —Southampton
- £24,420.00 - £45,338.69 a year
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick apply
8d
General Sales Assistant (Perm)
Matalan —Southampton
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
8h
Customer Service Assistant
Southern Co-op —Gosport
- Employee assistance programme
- Employee discount
3d
Retail Sunday Assistant (Southampton
Cancer Research UK —Southampton
- Part-time
- Customer service
- Employee discount
Sales Assistant
Jollyes Pets —Gosport
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
General Assistant - Southampton
Hobbycraft —Southampton
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee discount
13d

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customer assistant jobs near hamble le rice, ham

Customer Service Assistant

Regency Living -
Fareham

Quick apply

Job details

Permanent | Full-time
£25,500 - £28,000 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Life insurance
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Case record updates
English
Complaint handling
Data entry
Customer interaction
Phone etiquette
Communication skills

Full job description

Job Summary

Join our dynamic team as a Customer Care Assistant and become the friendly, proactive voice that supports our valued homeowners! In this energetic role, you will be the first point of contact, providing exceptional service and ensuring every homeowner feels heard, valued, and satisfied. Your enthusiasm and problem-solving skills will help foster positive relationships, resolve enquiries efficiently, and contribute to a welcoming environment.

Duties

To deliver a high standard of customer service by managing queries from homeowners (typically received in writing and via telephone) ensuring those queries are followed through to resolution.
To be proactive in ensuring homeowners are kept up to date with the progress of their query, complaint or question.
To resolve issues raised by homeowners promptly by identifying solutions or escalating complex cases appropriately.
To provide clear, accurate information to homeowners on policies, procedures, rules and regulations
To prepare clear, articulate, homeowner-friendly communications, notices, e-mails and letters.
To record all interactions with homeowners on the internal CRM system, maintaining accurate, GDPR-compliant records.
To support the Customer Care Manager with Resident Association meetings including the tracking and monitoring of action points, feeding back as appropriate.
To manage homeowner snagging issues by recording, prioritising and coordinating repairs with manufacturers and contractors keeping our homeowners updated throughout.
To conduct courtesy calls with new homeowners and assess customer satisfaction.
To liaise with manufacturers, contractors and suppliers to coordinate aftersales works in accordance with service level agreements.
To maintain accurate records in relation to statutory review notices for pitch fee requests and receipts, monitoring which homeowners have paid and which have not
To identify disputed reviews and escalate appropriately
To prepare and maintain documentation to support first-tier tribunal (Property Chamber) applications
To maintain accurate records of all homeowner correspondence in relation to pitch fees, disputes, payment status and tribunal actions.
To monitor key deadlines and ensure records are readily available for audit, legal proceedings and regulartory compliance.

Qualifications

Excellent communication skills with a friendly and professional demeanor
Ability to build positive, respectful relationships with homeowners and deliver a professional but empathetic service
Strong written and verbal communication skills with a confidential and professional telephone manner
Good computer literacy and familiarity with customer service software or CRM systems preferred
Previous experience in customer service
A positive attitude, enthusiasm for helping others, and a team-oriented mindset

This role is perfect for motivated individuals eager to develop their interpersonal skills while contributing to a positive customer experience. We value diversity and are committed to creating an inclusive environment where everyone can thrive. Join us today and be part of a vibrant team dedicated to excellence in customer care!

Pay: £25,500.00-£28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Please note: this role is 100% office based (Monday to Friday) - please confirm your understanding before proceeding to submit your application.

Work Location: In person

Quick apply

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customer assistant jobs in hamble le rice, ham

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Store Assistant

Sales Assistant

Retail Sales Assistant- Part Time