technical assistant Work, Jobs in hamilton, slk (with Salaries)

Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Admin Assistant
Insulated Render Systems (Scotland) Ltd —Airdrie
- £15.00 - £15.50 an hour
- Administrative experience
- Accounting
- Free parking
Quick apply
15h
248627 - Generic Assistant Practitioner - Post Diagnostic Support Team
NHS Scotland —Bothwell
- £31,537 - £34,303 a year
- Call to connect
- Education
- Driving
- Annual leave
- Sick pay
5d
Service Technical Assistant
ALMET DOORS —Glasgow
- £14 - £16 an hour
- Overtime
- Microsoft Outlook
- Construction
- In-person
- Free parking
Quick apply
2d
Maintenance Assistant
McGhee's Bakery —Glasgow
- £14 an hour
- Full-time
- Maintenance
- English
- In-person
- Life insurance
Quick apply
12d
Assistant Practitioner – Generic Therapy - Brain Injury Rehabilitation
NHS Scotland —Stonehouse
- £31,537 - £34,303 a year
- Part-time
- Education
- Annual leave
- Sick pay
2d
Assistant Maintenance Services Manager
NHS Scotland —Airdrie
- £43,231 - £52,679 a year
- Call to connect
- Maintenance
- Communication skills
- Annual leave
- Sick pay
12d
Assistant CAD Technician - Civil 3D
Balfour Beatty —Motherwell
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
15h
Resourcing Assistant
AAB —Glasgow
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Biomedical Scientist - Annex21
NHS Scotland —Wishaw
- £43,231 - £52,679 a year
- Call to connect
- Bachelor's degree
- Annual leave
- Sick pay
2d
Graduate Assistant Design Manager
Omexom UK —Glasgow
- Management
- Microsoft Office
G1 Clerical Assistant
South Lanarkshire Council —South Lanarkshire
- £25,183 - £28,358 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
2d
maintenance Assistant
McGhee’s Bakery —Glasgow
- £14 an hour
- Full-time
- Maintenance
- English
- In-person
- Life insurance
Quick apply
5d
IT Manager
Norty Ltd —Livingston
- £50,000 a year
- Full-time
- ERP systems
- Windows
- Supervising experience
- Free parking
Quick apply
5d
Assistant Design Manager
Omexom UK —Glasgow
- Hybrid work
- Engineering
- Project management
- Organisational skills
Fixed Asset Assistant - Fixed Asset Department
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Part-time
- Word processing
- Analysis skills
- Accounting
- Annual leave
- Employee assistance programme
12d
Java Developer
Barclays —Glasgow
- Java
- AWS
- JavaScript
Assistant Engineering Manager
SSE —Glasgow
- £58,100 - £87,100 a year
- Full-time
- Computer networking
- Employee discount
- Gym membership
2d
Finance Assistant
AAB —Glasgow
- Hybrid work
- Microsoft Excel
- Hotel
- IT
- Annual leave
- Employee assistance programme
6d
Assistant Director, Supervision (FinTech)
Bermuda Monetary Authority —Hamilton
- Microsoft Office
- Master's degree
- Financial services
7d

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technical assistant jobs near hamilton, slk

Technical Support Assistant (F/T 37.5h)

Fitshop UK Limited -
Glasgow

Quick apply

Job details

Full-time
£24,785 a year

Qualifications

Driving Licence
Customer service
Communication skills

Full job description

Supporting the Technical Support team, you will ensure the customer journey is seamless and that customers are adequately assisted with any technical problems with their fitness equipment.

This role will ensure that all processes are followed and after-sales technical support queries, returns, installations and repairs are managed swiftly and professionally.

You will also support with team performance, maintaining team vision and inspire the Technical Support team.

Delivering a speedy turnaround on returns, especially 3rd party returns, technical queries, spare parts, repairs, installations and quality issues.

Key Responsibilities:

Support the management of returns, parts orders, repairs, diagnostics, installations and 3rd party claims
Use multiple channels to connect with our customers and resolve all enquiries, including but not limited to quotes for parts, repairs, and complaints using WMS and Exchequer
Support other members of the team with WMS and Exchequer training
Promptly establishing and resolving customer faults and other technical queries, through telephone calls, e-mails and online web-chat
Assisting returns, spare parts, diagnostics and technical builds to support the after sales experience
Maintaining high standards in the warehouse area dedicated to technical support, including diagnostics / workshop area, returns and parts
Continuously looking at the internal processes and procedures in order to drive efficiencies.
Support with day to day escalated and/or operational questions from the team especially on WMS and Exchequer
Collaborating swiftly and professionally with the installation team and 3rd party partners to enable the best customer experience
Be comfortable with Health & Safety and enforce as part of daily activities
Continuous personal improvement; constantly striving to grow and develop yourself and the team
Continuous personal and professional development in area of expertise and maintaining strong product and technical knowledge

Who you will work with:

Liaising with colleagues in other departments to ensure smooth after sales service, including the diagnostics and parts team. Collaborating with Retail, Sales, Warehousing & Logistics partners to speedily & proactively resolve issues.In this role you will be required to liaise with allocated customers and ensure a smooth after sales process, including for parts, repairs and installations.

You will need:

Experience in customer care
A knowledge of fitness equipment
An understanding of the health and safety requirement in line with technical area
Strong communication and collaboration skills due to working with external customers, 3rd party suppliers and internal teams
Ability to problem solve and effectively communicate action plan
To be able to plan and organise personal workload and support all members of the team

Advantages though not essential

A Full UK Driving licence
A forklift licence

If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV. We look forward to receiving your application!

Job Type: Full-time

Quick apply

Refine Your Search

technical assistant jobs in hamilton, slk

Technical Support Assistant (F/T 37.5h)

Admin Assistant

248627 - Generic Assistant Practitioner - Post Diagnostic Support Team

Service Technical Assistant

Maintenance Assistant

Assistant Practitioner – Generic Therapy - Brain Injury Rehabilitation

Assistant Maintenance Services Manager

Assistant CAD Technician - Civil 3D

Resourcing Assistant

Biomedical Scientist - Annex21

Graduate Assistant Design Manager

G1 Clerical Assistant

maintenance Assistant

IT Manager

Assistant Design Manager

Fixed Asset Assistant - Fixed Asset Department

Java Developer

Assistant Engineering Manager

Finance Assistant

Assistant Director, Supervision (FinTech)

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