Support associate Work, Jobs in Hamilton (with Salaries)

Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Part-Time Sales Associate
Instyle Sofas —Glasgow
- Up to £15,000 a year
- Part-time
- Sales
- In-person
- Free parking
- Annual leave
Quick apply
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
250944 - Medical Secretary
NHS Scotland —Hamilton
- £31,537 - £34,303 a year
- Call to connect
- Business
- Annual leave
- Sick pay
Team Member
NEXT —Hamilton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
3h
HR Operations and Support (Associate)
Morgan Stanley —Glasgow
- Full-time
- Human resources
Field Service Administrator
Savaria Corporation —Bailleston
- £25,000 - £26,000 a year
- Full-time
- Administrative experience
- In-person
- Employee assistance programme
- Employee discount
Quick apply
14d
HR Advisor
NHS Scotland —Bothwell
- £34,544 - £43,039 a year
- Call to connect
- Driving
- Human resources
- IT
- Annual leave
- Sick pay
3h
Healthcare Scientist Associate Practitioner
NHS Scotland —Wishaw
- £31,537 - £34,303 a year
- Call to connect
- Annual leave
- Sick pay
1d
Operations Associate
Fitch Solutions —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Massage Therapist
Healing Point —Glasgow
- From £22.50 an hour
- Temporary
- Anatomy knowledge
- Customer service
- Bachelor's degree
Quick apply
Customer Support & Collections Associate (12 Month FTC)
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
9h
Teaching Associate in English Literature
University of Strathclyde —Glasgow
- £37,694 - £46,049 a year
- Full-time
- Doctoral degree
- English
- Supervising experience
10d
Trainee Property Manager
Rettie —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Environmental Health & Safety Associate
Terumo Aortic —Inchinnan
- From £0.01 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
QC Incoming Goods Receipt Associate
RoslinCT EU —Livingston
- English
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
14d
Retail Supervisor (38 hours / 12 Moths FTC) - Livingston
New Balance —Livingston
- Weekend availability
- Sales
- Customer service
- Basic maths
- Employee discount
- Flexible schedule
Front Office Associate
Glasgow Marriott Hotel —Glasgow
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
Associate Practitioner/Dialysis Assistant-Hamilton
Davita —Hamilton
- Call to connect
- Computer skills
- Annual leave
- Employee assistance programme

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support associate jobs near hamilton

Customer Service Associate

Close Brothers -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Customer service
Analysis skills
IT
Customer support
Financial services
Communication skills
Banking

Full job description

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance (CBAF) team where you'll play an important role in delivering a seamless, compliant, and positive experience for our customers throughout their journey with us, supporting a wide range of in-life account activities (excluding collections).

You don't need previous experience to succeed in this role, instead we're looking for someone with excellent communication skills, a genuine empathy for customers, and a commitment to delivering a consistently high standard of service. Previous customer service experience, particularly within banking or financial services, would be beneficial

RESPONSIBILITIES

Empathetically communicate with customers through all available channels including telephone, post and email
Handle and accurately capture all service requests ensuring compliance with policies and SLAs
Accurately capture service requests received by email, portal, post or telephone
Update customer and bank details promptly and accurately
Support in-life account management tasks such as payment date changes, asset replacements, settlement processing, cancellations, and withdrawals.
Refer complaints in line with policy and assist with resolution activities where needed.
Identify potential vulnerability indicators and follow established processes to ensure suitable customer support
Manage bereavement cases sensitively and in accordance with agreed procedures.
Process card payments, refunds, and in-life intermediary payments
Conduct ongoing customer due diligence throughout the lifecycle and support audit and ad-hoc information requests

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

Customer focused, able to appreciate customer needs and deliver good outcomes
Able to demonstrate empathy and understanding in customer interactions
Strong relationship building skills, quick to develop and maintain relationships both internally and externally
Able to demonstrate accuracy and a strong attention to detail
An ability to work independently as well as part of a team
Numerate with analytical ability

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

Experience of providing excellent Customer support
Good knowledge of Microsoft Products
Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing roles
Previous knowledge and experience of the Asset Finance industry.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-JN1 #LI-HYBRID #LI-CBAFL

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Apply Now

Refine Your Search

support associate jobs in hamilton

Customer Service Associate

Join the Growing Cyber Security Practice at Methods

Part-Time Sales Associate

IT Support Services Technician

250944 - Medical Secretary

Team Member

HR Operations and Support (Associate)

Field Service Administrator

HR Advisor

Healthcare Scientist Associate Practitioner

Operations Associate

Massage Therapist

Customer Support & Collections Associate (12 Month FTC)

Teaching Associate in English Literature

Trainee Property Manager

Environmental Health & Safety Associate

QC Incoming Goods Receipt Associate

Retail Supervisor (38 hours / 12 Moths FTC) - Livingston

Front Office Associate

Associate Practitioner/Dialysis Assistant-Hamilton

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