Credit control supervisor (fixed term contract) Work, Jobs in Hammersmith, Gtl (with Salaries)

Credit Control Supervisor (Fixed-term Contract)
The Keyholding Company —London
- £400 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Flexible schedule
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Credit Control Supervisor (Fixed-term Contract)

The Keyholding Company -
London

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Job details

Temporary | Full-time | Fixed term contract
£400 an hour

Benefits

Company pension
Employee assistance programme
Flexible schedule

Qualifications

Microsoft Word
Sage
Computer literacy
Stakeholder liaison
Mentoring junior staff
Payment allocation
Internal department liaison
Accounts Receivable Credit Control
Continuous improvement
Continuous improvement cycles oversight
Account escalation for debt management
Organisational skills
Management reporting
Professional development mentoring
Team motivation leadership
Negotiation

Full job description

We're building a Finance function that's genuinely fit for a digitally transformed, high-growth security business, and this role sits at the centre of that build. This is a temporary contract, initially 3 months, with a likelihood of extending on a rolling monthly basis. You'll lead a team of Credit Controllers, own day-to-day ledger allocation, and drive the collections and DSO performance that keeps our cash flow healthy. You'll also act as first point of escalation for complex client, Service Partner and insolvency matters, balancing hands-on credit control work with genuine people leadership.

We're advertising this as a full-time Monday to Friday role, but we're open to discussing flexible working hours or days for the right candidate, salary would be pro-rated accordingly.

What you get

Salary of £40,000 per annum (pro rata) approx. £10,000 for the initial 3-month contract
Full-time, Monday-Friday, with flexibility on hours/days open for discussion
Hybrid working - Head Office (Kirby Street, London), with fortnightly collaboration days in the office
Auto-enrolment into our salary sacrifice pension scheme, 24/7 confidential Employee Assistance Programme, and a voluntary health cash scheme starting at £1 per week
Regular TKC social events and team days
Opportunity to make a real difference and work alongside people who share a passion for what they do!

Key Accountabilities

Outcomes

Leads and develops a team of Credit Controllers, setting individual and team KPIs against DSO, collections and query-resolution targets
Owns ledger allocation and rebalancing across the team to ensure fair, effective coverage
Acts as first point of escalation for complex client, Service Partner and insolvency matters
Drives continuous improvement across the credit control function, embedding process changes across the team
Reports team and individual performance to senior management, highlighting credit risk trends

Principal Tasks

Coaches and supervises Credit Controllers through regular one-to-ones, performance reviews and development plans
Reviews aged debt reporting and DSO performance, identifying trends and areas of concern
Resolves client and Service Partner queries within agreed SLAs, escalating where required
Liaises with billing, operations and finance teams to resolve queries promptly
Prepares and submits proof of debt claims and represents TKC in insolvency proceedings
Supports month-end reporting cycles, including bad debt provisions
Covers team members' ledgers during absence to maintain continuity of collections

An excellent candidate for this role will be/have

Essential Skills & Qualifications

Minimum 2-3 years' experience in a credit control role, including experience mentoring or supervising others
Five-year checkable work history
IT literate, with intermediate/advanced Word and Excel, plus working knowledge of Outlook and Sage (or another accounting package)
Proven ability to lead, motivate and develop a small team
Strong organisational skills, with the ability to manage competing priorities to strict deadlines
Excellent negotiation, influencing and mathematical skills

Desirable Skills & Experience

Working towards or holding a Diploma in Credit Management
Experience with accounting packages beyond Sage
Experience representing an organisation in insolvency proceedings

Behavioural Competencies

Leads by example, upholding TKC's values, policies and principles across the team
Develops others through coaching, feedback and hands-on support
Results-driven, delivering accurate, on-time outcomes under pressure
Proactive, identifying and addressing issues before they escalate, and championing continuous improvement
Trustworthy and approachable, building relationships through openness and consistency
Adaptable, adjusting to new conditions and embracing change

Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.

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credit control supervisor (fixed term contract) jobs in hammersmith, gtl

Credit Control Supervisor (Fixed-term Contract)

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