Supervisor Work, Jobs in Hammersmith And Fulham, Greater London (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
Retail Supervisor
Screwfix —Hammersmith
- £15.23 an hour
- Weekend availability
- Annual leave
- Employee discount
Store Supervisor
CeX —Richmond
- £28,250 a year
- Full-time
- Management
- Supervising experience
- Team management
- Employee discount
- Sick pay
Quick apply
Logistics Supervisor
Hayley Group —Brentford
- 8 hour shift
- Organisational skills
- IT
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Supervisor
Crew Clothing Westfield —London
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Room Leader
Grandir UK —London
- £13.42 - £14.65 an hour
- Full-time
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
Store Supervisor
Footasylum —London
- Full-time
- Sales
Cover Supervisor
GDST —Ealing
- £27,747 a year
- Part-time
- Organisational skills
- School
- Employee discount
11d
Room Leader, St Clements (Holland Park)
Ark Start —London
- £27,345 - £32,042 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
6d
Pension Team Leader
Hammersmith & Fulham Council —Hammersmith
- £47,925 - £51,228 a year
- Mentoring
- Organisational skills
- Leadership
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Shift Manager
Greggs —Chiswick
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Supervisor
Holland & Barrett —Brentford
- £15.09 an hour
- Weekend availability
- Customer service
- Leadership
- Store discount
- Annual leave
5d
Supervisor
Astrid & Miyu —London
- £31,000 a year
- Full-time
- Sales
- Supervising experience
- Mentoring
Quick apply
Supervisor
Serco Group —London
- £44,000 - £47,000 a year
- Weekend availability
- Hybrid work
- Management
- Supervising experience
- Team management
- Employee assistance programme
Assistant Store Manager (Retail)
Boots —London
- £16 an hour
- Weekend availability
- Travel
- Leadership
- Employee assistance programme
- Employee discount
6d
Assistant Shop Manager
Mind —Shepherd's Bush
- £14.90 - £14.95 an hour
- Part-time
- Annual leave
- Employee assistance programme
12d
Cafe Supervisor
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Team management
- Organisational skills
Quick apply
Control Room Supervisor
Wilson James —London
- £15.92 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Annual leave
- Employee discount

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in hammersmith and fulham, greater london

Customer Success Supervisor

Supervisor

Retail Supervisor

Store Supervisor

Logistics Supervisor

Supervisor

Room Leader

Store Supervisor

Cover Supervisor

Room Leader, St Clements (Holland Park)

Pension Team Leader

Crew Accommodations Supervisor

Shift Manager

Supervisor

Supervisor

Supervisor

Assistant Store Manager (Retail)

Assistant Shop Manager

Cafe Supervisor

Control Room Supervisor

I want to receive the latest job alerts for supervisor in hammersmith and fulham, greater london

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