Patient care assistant veterinary, day or night Work, Jobs in Hammersmith And Fulham, Gtl (with Salaries)

Customer Care Advisor
Voo Veterinary Group —Fulham
- £25,500 - £30,000 a year
- Part-time
- Microsoft Word
- Front desk
- IT
- Annual leave
- Employee discount
Quick apply
Clinical Trials Administrator x2
Imperial College London —White City
- £42,505 - £47,213 a year
- Part-time
11d
Clinical Support Worker
Brook Young People —London
- £26,227.50 - £30,174.50 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
11d
Counsellor
You Life Guidance —Isleworth
- £150 a day
- Part-time
- Childcare
- English
- Experience working with children
Quick apply
14d
Receptionist / Guest House Assistant
Temple Lodge Club ltd —London
- From £20,300 a year
- Part-time
- Hospitality
- Front desk
- In-person
- Annual leave
Quick apply
City Inspector
City of Westminster Council —Westminster
- £42,912 - £44,235 a year
- Weekend availability
- Conflict management
- In-person
4d
Patient Coordinator
Imperial College Health Centre —South Kensington
- £14.15 - £15.15 an hour
- Full-time
- Word processing
- Computer literacy
- Organisational skills
- Sick pay
Quick apply
13d
Research Assistant
Anthony Nolan —London
- £36,983 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
4d
Animal Care Assistant – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Patient care
- Annual leave
5d
Healthcare Assistant
PPG Health In Justice —London
- Up to £32,134 a year
- IT
- Communication skills
- Hospital experience
- Employee discount
Retail Customer Assistant at Kingston Hospital - 21 hours
Royal Voluntary Service —Kingston upon Thames
- £12.71 an hour
- Overtime
- Customer service
- Computer literacy
- Organisational skills
- Employee assistance programme
- Sick pay
11d
Women's Centre Coordinator
Advance —London
- £28,000 - £32,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
2h
Day Support Worker (Supported Housing for Women)
The Connection at St. Martin-in-the-Fields —London
- £30,722 - £35,341 a year
- 8 hour shift
- Hybrid work
- Employee assistance programme
- Sick pay
12d
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
3d
Patient Care Coordinator
London Womens Clinic —London
- £28,000 - £33,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
Ambulance Care Assistant
Community Ambulance Service —London
- £14.80 an hour
- Overtime
- First Aid Certification
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Resident Ambassador
Moda Living —London
- Up to £30,000 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
3d
NHS 111 Health Advisor
Practice Plus Group IUC —Uxbridge
- £12.71 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Night Guardian (Dog Night Carer)
Urban Mutts Hotels —London
- Up to £12.71 an hour
- 12 hour shift
- Hotel
- In-person
- Store discount
- Employee discount
Quick apply
7d
Change Maker
Shaw Trust —West London
- £30,013 - £36,266 a year
- Annual leave
- Employee assistance programme
7d

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patient care assistant veterinary, day or night jobs near hammersmith and fulham, gtl

Customer Care Advisor

Voo Veterinary Group -
Fulham

Quick apply

Job details

Permanent | Part-time | Full-time
£25,500 - £30,000 a year

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our South West London Sites

Hours: Full-time, 40 hours per week (Monday–Friday with 1:3 Saturdays), part time and flexible working also considered

Salary: £25,500 - £30,000 DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception – they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As a Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Maintain attractive and well-stocked retail and pet gift displays

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills – confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients Strong

IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: £25,500.00-£30,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick apply

Refine Your Search

patient care assistant veterinary, day or night jobs in hammersmith and fulham, gtl

Customer Care Advisor

Clinical Trials Administrator x2

Clinical Support Worker

Counsellor

Receptionist / Guest House Assistant

City Inspector

Patient Coordinator

Research Assistant

Animal Care Assistant – Weekend

Healthcare Assistant

Retail Customer Assistant at Kingston Hospital - 21 hours

Women's Centre Coordinator

Day Support Worker (Supported Housing for Women)

Student Conduct Officer (Medicine)

Patient Care Coordinator

Ambulance Care Assistant

Resident Ambassador

NHS 111 Health Advisor

Night Guardian (Dog Night Carer)

Change Maker

I want to receive the latest job alerts for patient care assistant veterinary, day or night in hammersmith and fulham, gtl

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