Claims trainee, marine Work, Jobs in Hampton Court, Sry (with Salaries)

IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Claims Trainee, Marine
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
1d
Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)
SCOR —London
- Bachelor's degree
- Communication skills
- Analytics
Certification and Training Coordinator
Disney Experiences —London
- Remote
- Microsoft Powerpoint
- Administrative experience
- Human resources
- Annual leave
- Employee discount
1d
Assistant / Trainee Recycling Manager
BrettGroup —Staines-upon-Thames
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Operations Coordinator
Structural Repair Solutions Ltd —Windsor
- £30,000.00 - £41,595.61 a year
- Full-time
- Civil engineering
- Engineering
- Microsoft Office
Quick apply
Document Controller
Ayesa —London
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Tester Engineer - London
TK Elevator UK Ltd —London
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
Trainee Tester Engineer - London
TK Elevator —London
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
Marine Operations - Mate III
Hornblower —London
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Workforce Scheduler
Royal Caribbean Group —Weybridge
- Full-time
- Data analysis skills
- Recruiting
- Communication skills
Forensic Fire and Explosion Investigators
Burgoynes —London
- Engineering
- Hotel
- Bachelor's degree
- Relocation assistance
- Annual leave
Consultant to Principal Consultant opportunities | Environment Policy
ICF —London
- Full-time
- Business development
- Analysis skills
- Communication skills
- Annual leave
Trainee Underwriter, Equine
Convex Insurance —London
- Full-time
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
Client Services Account Handler/ Technician (Associate)
Oneglobal —London
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
Recruiter - Engineering
Royal Caribbean Group —Weybridge
- Communication skills
Street Lighting Operative
VolkerWessels —Kingston upon Thames
- Annual leave
- Employee assistance programme
4d
Lead, Marine Recruiter
Royal Caribbean Group —Weybridge
- Microsoft Office
- Mentoring
- Training & development
1d
Insurance Advisor
Howden Group Holdings —Kingston upon Thames
- Full-time
- Hybrid work
- Employee discount
Recruitment Sourcer
Royal Caribbean Group —Weybridge
- Microsoft Powerpoint
- Communication skills
- Analytics

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claims trainee, marine jobs near hampton court, sry

IT Support - Trainee

ramsac
Guildford

Quick apply

Job details

£26,000 - £27,000 a year

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Incident queue management
Mentoring junior staff
Ticket management
Microsoft Office Suite
Microsoft Office
Mentoring
Technical support incident logging
Customer support
Customer interaction
Microsoft Azure
Active Directory
Remote diagnostics
Help desk

Full job description

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made them feel silly for calling in the first place! The feeling you leave the client with after your call, will often form that clients whole opinion of our firm. To our clients, you are ramsac!

Wow, that’s refreshing!

Clients tell us it’s our personable, proactive approach that really makes a difference.

On a day to day basis you will:

Help our clients with any tech question they need to raise, by phone, portal or email.
Deal with a wide variety of users with varying levels of technical knowledge.
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails.
Escalate issues quickly when appropriate.
Liaise with third parties and log tickets for vendor support and warranty claims.
Research issues for which you don’t have an immediate answer.
Adhere to average daily ticket closure targets.
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target.
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return.
Manage changes in a way that minimises risks to the client’s ability to operate.
Act as a ‘Champion’ within the team for designated clients, reviewing our documentation and being a point of knowledge.
Maximise efficiency and speed of service by utilising our automation tools as appropriate.

About You

Inspire us!

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What’s really important to us:

The ability to be self-motivated and highly organised.
A genuine interest in IT and a desire to build your career.
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user.
Experience of providing great customer service.
The ability to remain calm and to make clients feel that they are the most important person on the planet!
Able to mentor less experienced colleagues as necessary.
Can do attitude in assisting your peers with any questions or challenges they may encounter.

In return, we promise

We are absolutely focussed on providing great IT careers! We have a 5 Glassdoor rating, an ‘outstanding’ rating in the UK Best Companies employee engagement survey, and we were recently named Surrey’s Employer of the Year. We promise on the job learning, industry accredited qualifications and a proven career development path to ensure you continue to grow and develop.

The icing on the cake

Experience within Office 365 and Azure through use of the MS Partner Portal
Knowledge of the MS Office Suite
Knowledge of Active Directory
Experience managing on-premise Servers using remote management tools
Knowledge or experience offering advice on security best practice to end user

Quick apply

Refine Your Search

claims trainee, marine jobs in hampton court, sry

IT Support - Trainee

Claims Trainee, Marine

Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)

Certification and Training Coordinator

Assistant / Trainee Recycling Manager

Operations Coordinator

Document Controller

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Trainee Tester Engineer - London

Marine Operations - Mate III

Workforce Scheduler

Forensic Fire and Explosion Investigators

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Trainee Underwriter, Equine

Client Services Account Handler/ Technician (Associate)

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Street Lighting Operative

Lead, Marine Recruiter

Insurance Advisor

Recruitment Sourcer

I want to receive the latest job alerts for claims trainee, marine in hampton court, sry

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