Customer experience advisor Work, Jobs in Handforth, Chs (with Salaries)

Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Annual leave
Quick apply
Customer Advisor
Boots —Manchester
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Customer Service Advisor - Call Centre
Bloom Manchester —Manchester
- £12.80 - £13.50 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
- Referral programme
Quick apply
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Sales - Sales Advisor - UK
New Look —Denton
- Part-time
- Customer service
10d
SALES ADVISOR - ALTRINCHAM (PART-TIME)
H&M —Altrincham
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor Toyota
RRG Group —Macclesfield
- £28,310.10 - £35,000.00 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
5d
Sales Advisor (Trafford Centre - Part-Time FTC)
Arne Clo Ltd —Manchester
- Temporary
- POS
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
PAL Hire —Stockport
- £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
Quick apply
2d
Sales Advisor
The White Company —Manchester
- Cash handling
- Employee discount
Trainee Service Advisor Toyota
RRG Group —Altrincham
- £28,310.10 - £35,000.00 a year
- Full-time
- Employee discount
Quick apply
1d
Store Service Advisor (Full -Time)
END —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
SAINT LAURENT Client Advisor (Selfridges Exchange) 1 YR FTC
Saint Laurent —Manchester
- Full-time
- English
Customer Advisor (Airport)
Boots —Manchester
- £16 an hour
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
Call Handler
Sanctuary LumaLiving —Cheadle
- £14.49 an hour
- English
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Beauty Advisor
ghd hair —Manchester
- Part-time
- Customer service
- Employee discount
Quick apply
Sales Advisor
The Dune Group —Manchester
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Car Finance Sales Advisor
CarFinance247 —Manchester
- £28,000 - £32,000 a year
- Overtime
- Sales
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Macclesfield
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Communication skills
- Time management
- Life insurance
12d

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customer experience advisor jobs near handforth, chs

Change of Tenancy Advisor

Clear Business -
Sale

Quick apply

Job details

Full-time
£25,870 - £29,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

CRM software
Sales contract negotiation
Internal department liaison
Customer support
Customer interaction
Fraud prevention and detection
Add-on sales

Full job description

Are you a natural problem-solver with a passion for helping customers? Join us as a Change of Tenancy Advisor and become the friendly voice our customers rely on during some of life’s biggest moments - like moving premises.

In this role, you’ll be the go-to expert for customers who are moving in or out of a property. You’ll make sure their transition is smooth, their questions are answered, and their experience with us is nothing short of excellent. You’ll also handle more sensitive conversations, such as bereavements, with empathy and care.

What you’ll be doing

Support customers through the process of moving in or out of properties, ensuring a smooth and positive experience
Respond to customer enquiries, resolving issues efficiently and effectively
Deliver exceptional service while identifying opportunities to promote additional products and services
Onboard new customers and upselling where appropriate, aligning with their requirements
Maintain accurate and up-to-date records across internal systems
Make informed decisions that balance customer satisfaction with business objectives
Verify tenancy changes and prevent fraudulent activity through careful attention to detail
Develop in-depth knowledge of our water services to provide expert support
Aim for first-contact resolution, escalating complex issues when necessary
Promote the use of self-service tools and encourage exploration of other available services
Foster strong working relationships with colleagues across departments
Manage both proactive and reactive customer requests with professionalism
Investigate non-payment issues related to Change of Tenancy scenarios
Ensure all activities comply with GDPR, regulatory standards, and internal quality policies.

Your experience

A minimum of 2 years’ experience in a fast-paced telesales or customer service environment
Strong understanding of B2B customer care and sales processes
Proven ability to negotiate across a range of products, pricing structures, and contract terms
Confident user of CRM systems and other customer management tools
Previous experience in the utilities sector is highly desirable
Solid knowledge of data protection regulations and compliance standards
A proactive, positive attitude with the ability to thrive under pressure in a dynamic setting

Our Story

Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies.

In return for your hard work, you’ll get

It takes all kinds of people to make Clear Business the success that we are, and we’ve got a range of benefits to make sure everyone is happy.

Pension contributions and life assurance coverage.
Generous discounts at numerous high street and online retailers.
25 days of annual leave, increasing to 28 days based on tenure.
Enjoy your birthday off every year.
Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
Cycle to work and travel loans for people wanting a greener commute.
Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

Hybrid working model: the choice to work remotely for three days.
Engage in charity fundraising and volunteering activities as part of our giving back initiative.
Enjoy fantastic on-site amenities including a complimentary gym and free parking
Full time/Permanent contract of 37.5 hours per week.
No weekends and every bank holiday off.

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities

#LI-JC1

We are one of the UK’s leading providers of essential services to small businesses. We supply a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019

Email: [email protected]

Quick apply

Refine Your Search

customer experience advisor jobs in handforth, chs

Change of Tenancy Advisor

Customer Advisor

Customer Service Advisor - Call Centre

Customer Contact Centre Advisor

Sales - Sales Advisor - UK

SALES ADVISOR - ALTRINCHAM (PART-TIME)

Service Advisor Toyota

Sales Advisor (Trafford Centre - Part-Time FTC)

Customer Service Advisor

Sales Advisor

Trainee Service Advisor Toyota

Store Service Advisor (Full -Time)

SAINT LAURENT Client Advisor (Selfridges Exchange) 1 YR FTC

Customer Advisor (Airport)

Call Handler

Beauty Advisor

Sales Advisor

Car Finance Sales Advisor

JUNIOR SALES ADVISOR

Customer Service Specialist

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