Customer solutions specialist Work, Jobs in Handforth, Chs (with Salaries)

Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Communication skills
- Time management
- Life insurance
12d
TravelSafe Support & Enforcement Officer
Amulet —Stockport
- £15.40 an hour
- Overtime
- In-person
- Leadership
- Annual leave
Quick apply
6d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
10d
Senior Accessibility Specialist
Royal London —Alderley Edge
- Communication skills
- Annual leave
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Sales Development Representative
BCN Group —Manchester
- Up to £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Inbound Lead Generation Specialist
Kandoo Car Credit Ltd —Manchester
- £25,800 - £30,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
11d
IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
11h
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
10d
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
Quote Specialist Uniphar Medtech UK Ltd
Uniphar Medtech UK Limited —Macclesfield
- English
- Business development
- Continuous improvement
Quick apply
11d
Junior Business Development Executive
Bureau Veritas —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
Fleet Adminstrator
Rubix —Manchester
- Full-time
- Microsoft Word
- Organisational skills
- Time management
11d
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
11d
Collections Case Manager (Full Time Office Based)
TM Legal Services —Manchester
- £29,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
5d
TravelSafe Support & Enforcement Officer- Nights
Amulet —Manchester
- £16.25 an hour
- Full-time
- Microsoft Word
- In-person
- Annual leave
Quick apply
6d
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply
EU Export Operator
SEKO Logistics —Manchester
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
10d
Operations Administrator
Benx —Stoke-on-Trent
- Up to £25,613 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
12d

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customer solutions specialist jobs near handforth, chs

Customer Service Specialist

Vitality -
Stockport

Apply Now

Job details

Permanent
£27,976 a year
12 days ago

Benefits

Company pension
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Internal department liaison
Complaint handling
Technical support
Customer interaction
Communication skills
Time management

Full job description

About The Role

Team – Member Servicing/Vitality Programme

Shift Pattern- between Monday - Friday 08:00-19:00 Saturday 09:00-13:00 (40 hours)

Hybrid - 2 days in the Stockport office, 3 days at home

Top 3 skills needed for this role:

Adaptability: Thrive in fast-paced, changing environments.
Tech Savvy: Good understanding of recent technology.
Communication: Excellent verbal and written skills.

What this role is all about:

As a Customer Service Advisor in our Member Servicing team, you’ll be there to help customers with all their queries and questions. Our team gives you the opportunity to learn about all our products Vitality has to offer our customers, from being an expert in the Rewards we offer to an expert in Life insurance cover.

Key Actions

Respond to customer inquiries and complaints via Vitality’s social media channels, telephony, and email in a timely and professional manner
Provide accurate information about products and services, addressing customer needs and concerns effectively.
Maintain a positive and empathetic attitude towards customers at all times
Document and track customer interactions, ensuring all issues are resolved promptly
Collaborate with other departments to resolve complex customer issues
Stay updated on product knowledge and company policies to provide accurate information to customers
Identify and escalate priority issues to the appropriate team members
Participate in training sessions to improve service skills and product knowledge.
Listen well, communicate clearly, and provide customers with a friendly, helpful service
Share knowledge and play your part in meeting team targets
Handle technical-based elements of the role, providing technical support and troubleshooting for our members as needed

What do you need to thrive?

Previous experience working within a Customer Service or Administration role
Enjoy fast-paced environments where processes change frequently so as a business we stay ahead
Strong attention to detail is essential
The ability to actively listen and question around our members’ needs to effectively find solutions in a timely manner
A good understanding of recent technology to help provide technical support for our members
Excellent verbal and written communication skills
Time management – working effectively towards targets
Passionate about delivering the highest level of customer service to our members
Adaptable, independent, and positive towards change

So, what’s in it for you?

Bonus Schemes – A bonus that regularly rewards you for your performance
A pension of up to 12%– We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance – With its own set of rewards and benefits
Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

Help you to be the healthiest you’ve ever been.
Create an environment that embraces you as you are and enables you to be your best self.
Give you flexibility on how, where and when you work.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Give you the space to try, fail and learn.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
Be there for you when you need us.
Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we’re the right fit for you? We can’t wait.

Diversity & Inclusion

At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality’s approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Apply Now

Refine Your Search

customer solutions specialist jobs in handforth, chs

Customer Service Specialist

TravelSafe Support & Enforcement Officer

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Inbound Lead Generation Specialist

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