Case manager Work, Jobs in Hanham, Bst (with Salaries)

Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
Operations Support Co-Ordinator
Planning Inspectorate —Bristol
- £30,735 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
14d
Group People Officer
Central Support —Bath
- £41,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
14d
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Tenancy Sustainment Manager
Curo —Bath
- £45,835 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Private Housing Compliance Officer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Databases
- Annual leave
- Flexitime
Interim Head of HR Support
Westonbirt Schools —Tetbury
- £33,000 - £36,000 a year
- Part-time
- Team management
- Conflict management
- Human resources
Quick apply
Financial Investigator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £37,020 - £39,276 a year
- Part-time
- Hybrid work
- Travel
General Manager
Wildfowl and Wetlands Trust —Slimbridge
- £61,400 a year
- Leadership
- Free parking
- Annual leave
7d
Legal Advisor
RAC —Bristol
- Up to £28,000 a year
- Master's degree
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
2d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Dispenser
Boots —Bristol
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Employability Workshop Manager (Employment & Skills)
Ablaze —Bristol
- £30,000 - £33,000 a year
- Part-time
- Experience working with children
- Mentoring
- In-person
Quick apply
Capture Manager
Leidos —Bristol
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Digital Records Officer
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- SharePoint
8h
Capacity Manager
Spire Healthcare —Bristol
- Part-time
Education and Wellbeing practitioner
Love Squared —Bristol
- £27 an hour
- Monday to Friday
- Maths
- Experience working with children
- Travel
Quick apply
Medical Case Manager
Healix —Bristol
- £40,000 - £42,000 a year
- Full-time
- Microsoft Office
- Discharge planning
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10h
Associate Data Governance Manager
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Presentation skills
8d
Business Support Manager
Office for National Statistics —Newport
- £34,587 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
8d

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Information Governance Officer (Complaints)

Bath and North East Somerset Council -
Keynsham

Apply Now

Job details

£16.35 - £17.47 an hour

Benefits

Work from home
Transport links

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

About the Team

We are looking for a motivated and organised Information Governance Officer (Complaints) who is committed to delivering excellent customer service to join our busy Complaints Team. This is an important role helping to ensure complaints and compliments are handled fairly, consistently and professionally across Children’s Services, Adult Social Care and Public Health.

About the Role

As an IGO (Complaints), you will support the Complaints Team Manager to make sure complaints and compliments are managed in line with statutory and corporate guidance. You will be a key point of contact for people using our services, helping them understand the complaints process and ensuring their concerns are recorded and progressed appropriately.

You will work closely with colleagues and managers across the organisation, support complaint investigations, collate records for investigations and Ombudsman enquiries, prepare correspondence, maintain accurate case records, contribute to monitoring reports and take minutes at complex meetings.

About You

You will be organised, accurate and confident communicating with a wide range of people by phone and email. You will be able to manage sensitive information carefully, keep clear records and work well under pressure. Strong written communication skills, attention to detail and the ability to take accurate minutes are essential.

Experience or knowledge of Children’s Services and/or Adult Social Care would be helpful, but it is not essential. We will provide training, regular supervision and support to help you develop in the role.

What we offer

You will join a high-performing and supportive team that takes pride in delivering a professional service. The role supports flexible working, including the option to work from home with up-to-date technology. Our main offices are in the modern Civic Centre in Keynsham, between Bath and Bristol and close to public transport links. There may also be opportunities to work from our offices at the Guildhall in Bath and The Hollies in Midsomer Norton.

Interested?

If you are interested in this post & require more details or just to chat through the role & what’s involved, please contact Sarah Watts, Complaints & Data Protection Team Manager by email : [email protected] or Telephone:(01225) 477931.

Interview date: 30/09/2026

No Agencies Please.

Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Basic DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Apply Now

Refine Your Search

case manager jobs in hanham, bst

Information Governance Officer (Complaints)

Operations Support Co-Ordinator

Group People Officer

Employee Relations Advisor

Tenancy Sustainment Manager

Private Housing Compliance Officer

Interim Head of HR Support

Financial Investigator - South West Regional Organised Crime Unit (SWROCU)

General Manager

Legal Advisor

Home Admissions Advisor

Dispenser

Employability Workshop Manager (Employment & Skills)

Capture Manager

Digital Records Officer

Capacity Manager

Education and Wellbeing practitioner

Medical Case Manager

Associate Data Governance Manager

Business Support Manager

I want to receive the latest job alerts for case manager in hanham, bst

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