Customer service administrator nights Work, Jobs in Hanley, Sts (with Salaries)

Customer Service Administrator - Nights
Culina Logistics —Market Drayton
- £15,005 a year
- 12 hour shift
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Administrator
Culina Logistics —Market Drayton
- £30,011 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Test Center Administrator (Stoke on Trent)
Pearson —Stoke-on-Trent
- £13.60 an hour
- Part-time
- Microsoft Word
- Customer service
- School
4d
Health Care Assistant From £21,000
Right at Home Cheshire East —Macclesfield
- From £11 an hour
- Weekends only
- Medication administration
- Employee discount

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Administrator
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Handling customer calls professionally and efficiently. General administration, including emails, filing, and system updates.
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12d

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customer service administrator nights jobs near hanley, sts

Customer Service Administrator - Nights

Culina Logistics
Market Drayton

Quick apply

Job details

Part-time
£15,005 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Computer literacy
Customer support
Customer interaction
Communication skills

Full job description

Company Description

Culina Logistics (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

The purpose of a Customer Services Administrator is to support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.

Part-time | 20 hours per week | 12-month FTC
Shift Pattern: 21:30 to 06:00 (Night shifts)
Salary: £15,005 per annum

Answering calls for both internal and external personnel.
Problem solving for client, customer and Internal departments.
Meeting customer and client expectations.
Resolving customer and client queries.
Collating accurate information for client KPI packs and internal business reporting.
Maintain a high level of customer/ client focus.
Provide various reports for clients in a timely manner.
Check PODs have cleared on the system, investigate and clear down unallocated POD’s.
Chase outstanding POD’s from hauliers, depots, etc.
Ensure the completion and circulation of reports to relevant stakeholders.
Other administration tasks as determined by the Customer Service Manager.

Qualifications

Passion for delivering an exceptional customer service experience.
Attention to detail/ accuracy.
Good geographical knowledge.
Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook.
SAP experience.
Excellent communication skills in order to deliver accurate information.
Ability to work in a fast paced environment.
Conscientious and reliable with adaptable attitude.

Additional Information

As part of our drive to make a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual Leave – 28 days inclusive of the bank holidays.
Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
Life Assurance - x2 your annual salary.
Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!

Pay: £15,005.00 per year

Quick apply

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customer service administrator nights jobs in hanley, sts

Customer Service Administrator - Nights

Customer Service Administrator

Test Center Administrator (Stoke on Trent)

Health Care Assistant From £21,000

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