Customer service team lead Work, Jobs in Hanley, Sts (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Sales Team Leader - Insurance
One Sure Insurance —Kidsgrove
- £26,000 - £28,000 a year
- Full-time
- Management
- Analysis skills
- In-person
- Free parking
- Store discount
Quick apply
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
2d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
10d
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Management
- Analysis skills
- Supervising experience
- Employee assistance programme
2d
Outbound Sales Advisor - Warm Leads
H2eCommerce —Crewe
- £28,840 a year
- Full-time
- Microsoft Excel
- Negotiation
- Free parking
- Annual leave
Quick apply
10d
Global Community Lead
PebblePad —Telford and Wrekin
- Full-time
- Remote
- Sales
- Travel
- Communication skills
Quick apply
4d
Cafe - Shift Lead
The Hollies Farm Shop —Little Budworth
- £12.71 - £13.20 an hour
- Weekend availability
- Hospitality
- Customer service
- Computer skills
- Employee discount
Quick apply
Lead Nightshift Manager
Sainsbury's —Stockport
- £36,450 a year
- Full-time
- Management
- Leadership
- Employee discount
3d
Site Network Lead UK/ROI
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Ashbourne
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Team Leader Protein Reagents
Evotec —Alderley Park
- Full-time
- Doctoral degree
- Leadership
- Referral programme

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Sales Team Leader - Insurance
One Sure Insurance —Kidsgrove
Lead and motivate a team of sales advisors to reach individual and team targets. Honest, open and professional approach with colleagues, customers and partners.
£26,000 - £28,000 a year
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Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
This role acts as a key link between customers, sales, transport, fulfilment, engineering, and operations, helping to ensure powered access equipment is hired…
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Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales
Analysis skills
Supervising experience
Leadership
Communication skills

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

–––––––––––––

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer service team lead jobs in hanley, sts

Telesales Team Manager - Customer Loyalty

Sales Team Leader - Insurance

Client Services Team Leader

Customer Experience Team Manager

Service Desk Team Leader

Outbound Sales Advisor - Warm Leads

Global Community Lead

Cafe - Shift Lead

Lead Nightshift Manager

Site Network Lead UK/ROI

UK Team Leader (Chain 1 & 5)

Team Leader Protein Reagents

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