Delivery director Work, Jobs in Harborne, Wmd (with Salaries)

Associate Director - Service Delivery
Microland —Birmingham
Head of Change Delivery
Bevan Brittan —Birmingham
- Part-time
- Hybrid work
- AI
- Communication skills
- Office experience
- Employee assistance programme
8d
Director of Customer Success EMEA
Johnson Controls —Solihull
- Full-time
- CRM software
- Bachelor's degree
- Continuous improvement
1d
Head of Field Sales (UK & Ireland)
Hozelock Ltd —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
8d
Head of UK / Ireland
TVH Parts —Birmingham
- Management
- Travel
SC Cleared Digital Delivery Lead- Director London, Bristol or Birmingham
Turner & Townsend —Birmingham
- Full-time
Quick apply
Account Director
M-Page Hiredonline —Birmingham
- £65,000 - £80,000 a year
- Sales
- Leadership
- Marketing
13d
Head of customer management
Warwick Nub News —Warwick
- Hybrid work
- No degree
- Leadership
- Communication skills
1d
Account Director
TVS Supply Chain Solutions —Birmingham
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Insurance Client Director - Corporate Risk, Birmingham
Aon Corporation —Birmingham
Head of Sales Operations
Lotus UK —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee discount
Head of Finance - In-House Repair Delivery
Orbit Group —Coventry
- Leadership
2d
Head of Sales
Equity Energies —Coventry
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
Quick apply

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Associate Director - Service Delivery

Microland -
Birmingham

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Job details

Qualifications

Financial planning
Sales support

Full job description

Job Description

Education Qualification :
Engineer - B.E / B.Tech / MCA

Skills :
Primary -> Functional | Client Account Management | Relationship Management | 4 - Advanced
Primary -> Functional | Financial Planning and Analysis | Variance Analysis - Budget vs Actual | 4 - Advanced
Secondary -> Functional | IT Operations Management | Stable, Secure ICT infrastructure | 4 - Advanced
Secondary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert
Tertiary -> Functional | Financial Planning and Analysis | Opex Budgeting | 4 - Advanced
Tertiary -> Behavioral | Microland Skills | Execution Excellence | 4 - Advanced
Tertiary -> Functional | Organization Change and Development | Succession Planning | 4 - Advanced

Certification :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details:

1. Achievement of the Unit / account margin goals for the year
2. Achievement of the margin goals through various optimization initiatives for the account
3. Monthly Accounts profitability Reports published by finance
4. Revenue Goals - Achievement of the Unit / account revenue goals for the year
5. Formal documented succession plan for the critical roles in the program
6. Talent management and Improvement
7. Succession plan - formal documented plan for all critical roles / people
8. WMG, HR and LandD Dashboard
9. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery
10. Achievement of formal published GandO for the program as agreed and tracked through customer governance
11. Any misses to have a formal RCA based fix or a formal SIP initiative associated
12. Productivity and Service Excellence - Devise and implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits
13. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline
14. Ensure tracking of productivity in a systematic manner and take measure to improve productivity
15. Formal internal reviews for published plans vs actuals
16. QMS / IMS Goals - Ensure account maintains 100% compliance to service security management processes defined, 100% adherence implementation to QMS processes defined by organization in accounts and Zero Major NC in Internal and External Audit
17. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable.
18. Value based delivery - Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives
19. Ensure documentation of the projects and share the same with SEPG team

Location

UK - Birmingham

Created On

16-Apr-2026

Apply Now

Refine Your Search

delivery director jobs in harborne, wmd

Associate Director - Service Delivery

Head of Change Delivery

Director of Customer Success EMEA

Head of Field Sales (UK & Ireland)

Head of UK / Ireland

SC Cleared Digital Delivery Lead- Director London, Bristol or Birmingham

Account Director

Head of customer management

Account Director

Insurance Client Director - Corporate Risk, Birmingham

Head of Sales Operations

Head of Finance - In-House Repair Delivery

Head of Sales

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