Corporate receptionist Work, Jobs in Hardway, Ham (with Salaries)

Corporate Receptionist
Mitie —Cowes
- Microsoft Outlook
- Databases
- Administrative experience
14d
Hotel Receptionist
Orange Grove Hotel —Southampton
- Up to £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
Receptionist / Facilities Assistant HIWFRS624124
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Word processing
- Databases
- Front desk

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Corporate Receptionist

Mitie -
Cowes

Apply Now

Job details

Permanent
14 days ago

Benefits

Transport links
Shuttle service provided

Qualifications

Customer service call handling
Microsoft Outlook
Travel arrangements
Guest relations
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Administrative support experience
Filing
Process improvement
Microsoft Office Suite
Handling customer enquiries
Databases
Administrative experience
Client services
Relationship management
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

Accountabilities and Key Activities
Deliver an exceptional guest experience, ensuring all visitors receive a professional and welcoming service.
Act as the central point of contact for clients, visitors, contractors, and service providers.
Manage reception duties, including visitor registration, issuing security passes, and arranging transport requirements.
Operate the switchboard, answer calls promptly, and direct enquiries appropriately.
Manage shared inboxes and respond to emails professionally and efficiently.
Coordinate meeting room, desk, and collaboration space bookings using the relevant booking systems.
Arrange taxis, shuttle services, travel tickets, and general travel-related enquiries.
Handle guest and customer enquiries, resolving issues where possible or escalating appropriately.
Process and maintain records, reports, databases, and electronic filing systems accurately.
Manage incoming and outgoing post, couriers, and associated administrative processes.
Support audit activities through the collation and preparation of required documentation.
Build and maintain positive relationships with clients and stakeholders, understanding individual requirements and expectations.
Maintain knowledge of local amenities, transport links, parking, hotels, and restaurants to support customer enquiries.
Work collaboratively with colleagues to ensure a seamless and consistent service.
Identify opportunities to improve processes, systems, and administrative efficiency.
Adhere to all company policies, procedures, security requirements, and grooming standards.
Provide flexible support across the wider site team and undertake any other reasonable duties as required.
What We Are Looking ForQualifications and Experience
Proven experience delivering high-quality customer service.
Previous reception, hospitality, customer service, or administrative experience preferred.
Experience working in a professional office or corporate environment is desirable.
Knowledge of desk booking systems is advantageous but not essential.
Competent in Microsoft Office applications, including Outlook, Word, and Excel.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Experience handling multiple priorities in a busy environment.
Personal Attributes
Professional, approachable, and customer-focused.
Well-presented, adhering to company appearance and grooming standards.
Organised with strong attention to detail.
Able to prioritise workload and manage competing demands effectively.
Flexible and adaptable in response to changing business needs.
Confident interacting with stakeholders at all levels.
Committed to continuous learning and development, including undertaking additional training where required.

Apply Now

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Receptionist / Facilities Assistant HIWFRS624124

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