Customer service supervisor Work, Jobs in Harlow, Ess (with Salaries)

Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
5d
Shift Supervisor
Starbucks Harlow - Harvey Shopping Centre —Harlow
- £12.00 - £13.20 an hour
- Part-time
- Maths
- Food service experience
- Cleaning
- Employee discount
Quick apply
1d
Customer Care & Quality Specialist Team Leader
Clarion Housing Group —North London
- £37,854 - £52,051 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Travel
Assistant Store Manager
DULUX DECORATOR CENTRE —Harlow
- Rotating shift
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
9d
Roofing Sales Supervisor
Huws Gray Group —Harlow
- Customer service
- Communication skills
- Annual leave
- Employee discount
12d
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
8d
Administrator Team Leader Stansted
Swissport International AG —Stansted
- Weekend availability
- Customer service
- English
- Continuous improvement
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Supervisor
Fortnum & Mason —London
- Full-time
- Hospitality
- Team management
- Training & development
- Annual leave
Team Leader
Libury Hall —Ware
- £34,603 a year
- Weekend availability
- In-person
- Training & development
- Care plans
- Free parking
Quick apply
6d
Supervisor/Assistant Manager
Blink Brow Bar —London
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Store discount
- Employee discount
Quick apply
Customer Contact Supervisor (Maternity Cover)
Richemont —London
- Full-time
- Remote
- Continuous improvement
- Training & development
- Phone etiquette
Front of House Supervisor
Holroyd Howe —Hertford
- £12.63 an hour
- Weekend availability
- Hospitality
- Management
- Inventory control
- Employee assistance programme
- Employee discount
Quick apply
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- English
- Team management
- Communication skills
Customer Service Leader
Lutron Electronics Co., Inc —London
- Full-time
- CRM software
- Spanish
- English
Attractions Supervisor
Attractions - The Cube London —London
- £35,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
Quick apply
Supervisor
Smiggle —London
- Part-time
- Customer service
- In-person
- Training & development
- Store discount
- Annual leave
Quick apply
7d
Sales Supervisor
GROCERY HUT & BAZZAR LTD —London
- £33,700 - £42,800 a year
- Full-time
- Microsoft Word
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
12d
Warehouse Team Leader
GXO Logistics —Hoddesdon
- Up to £32,500 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d

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Customer Service Supervisor

Wanstead Domestic Appliances
London

Quick apply

Job details

Full-time
£25,420 - £33,500 a year
5 days ago

Qualifications

Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Staff training
Organisational skills
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

About the Role

We are seeking a Customer Service Supervisor to oversee customer service operations for our retail appliance store and online sales platform. The successful candidate will supervise and coordinate the customer service team, ensure excellent customer support, and contribute to improving service quality and operational efficiency.

Key Responsibilities

* Directly supervise and coordinate the daily activities of the customer service team.

* Handle complex customer enquiries, complaints, returns, exchanges, and warranty claims.

* Liaise with customers and internal departments to resolve service and operational issues.

* Develop and support training for customer service staff.

* Establish and monitor staff rotas and workloads to meet business requirements.

* Monitor customer feedback and discuss service improvements with management.

* Maintain accurate customer service records and prepare service reports.

* Ensure a high standard of customer service across the retail store, telephone, email, and online sales platform.

Skills & Requirements

* Previous experience in customer service; supervisory experience is preferred.

* Excellent communication and interpersonal skills.

* Strong problem-solving and complaint-handling abilities.

* Ability to supervise, motivate, and develop a team.

* Good organisational and time management skills.

* Proficient in Microsoft Office and customer service systems.

* Ability to work under pressure and manage multiple priorities.

Pay: £25,420.00-£33,500.00 per year

Work Location: In person

Quick apply

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customer service supervisor jobs in harlow, ess