Patient experience manager Work, Jobs in Harlow, Ess (with Salaries)

Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Multi-site Clinic Manager
EuroEyes Laser Eye Clinic —London
- £60,000 - £70,000 a year
- Full-time
- Management
- Project management
- Human resources
- Annual leave
- Employee discount
Quick apply
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Patient Engagement Manager
Revere Clinics —London
- From £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- In-person
Quick apply
5d
Children's ED Manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
11d
Business Development Manager
LycaHealth —Canary Wharf
- £65,000 a year
- Call to connect
- Business development
- No degree
- Communication skills
Clinical Practice Educator
The Princess Alexandra Hospital NHS Trust —Harlow
- £39,959 - £48,117 a year
- Teaching
- Nursing
9d
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
4d
Practice Manager - Ophthalmology Private Clinic
Oculase - The Eye Clinic —London
- £37,000 - £39,000 a year
- Weekend availability
- Management
- Microsoft Office
- Bachelor's degree
Quick apply
10d
Patient Catering Manager
OCS Group —London
- Weekend availability
Quick apply
Content Development Manager – Private Dental Clinics
Dental Art Implant Clinics —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- English
- AI
Quick apply
9d
Matron
Kent and Medway Mental Health NHS Trust —Dartford
- £57,528 - £64,750 a year
- Full-time
8d
Finance Manager
Cadogan Clinic —Knightsbridge
- Up to £60,000 a year
- Full-time
- Hybrid work
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
Finance Manager
Allergy Centre of Excellence —London
- £31,922.24 - £67,752.29 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Accounting
- Annual leave
Quick apply
4d
Practice Manager
Inspire Dental —London
- Full-time
- Management
- Human resources
- Organisational skills
Quick apply
8d
Healthcare Care Assistant
West London NHS Trust —London
- £17.66 - £27.70 an hour
- Part-time
1d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
12d
Practice Manager - Pinner ( No dental experience required)
Pinn Dental Practice —Pinner
- From £35,000 a year
- Full-time
- Management
- Sales
- Team management
- Free parking
- Employee discount
Quick apply
1d
Lead Clinician for ADHD Children and Young People (CYP) Services
CareADHD —Canary Wharf
- £70,000 - £75,000 a year
- Hybrid work
- Supervising experience
- Leadership
- Communication skills
Quick apply
Dermatology and Healthcare Assistant
The London Skin and Hair Clinic —London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Employee discount
Quick apply

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patient experience manager jobs near harlow, ess

Relationship Manager

Acacium Group -
London

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Presentation skills
Leadership
Communication skills
Negotiation

Full job description

We’re Hiring!

Relationship Manager

Bank Partners (part of Acacium Group)

Full Time, Permanent

Hybrid working style- 4 days at Whittington Hospital N19 5NF

Competitive salary plus an exciting bonus to boost your earnings!

We’re excited to be recruiting for a Relationship Manager to join our Bank Partners team. This is a fantastic opportunity for someone with strong relationship management, operational leadership, and stakeholder engagement skills to play a key role in driving performance and strengthening our partnership with Whittington Hospital.

This is a highly visible, operationally focused role where you’ll work across all levels of the Trust, building strong and lasting relationships with frontline teams, operational managers, and senior stakeholders alike. You’ll act as the face of Bank Partners on-site, ensuring a collaborative partnership approach while delivering an exceptional service that supports patient safety and workforce performance.

You’ll take ownership of day-to-day operational delivery and contract performance, ensuring targets and gross margin are achieved while identifying opportunities for service improvement, growth, and greater workforce efficiency.

Part of Acacium Group, Bank Partners is one of the UK’s leading NHS staff bank providers. If you’re passionate about delivering high-quality service, building trusted partnerships, and making a real impact within the NHS, we’d love to hear from you. Join our team and benefit from a supportive family of colleagues in an environment where your personal growth really matters.

About the Role

In this role, you will:

Build and maintain strong working relationships across all levels of Whittington Hospital, from frontline teams through to senior leadership
Act as the on-site lead for Bank Partners, increasing visibility, engagement, and collaboration across the Trust
Work closely with our Service Delivery Centre to drive service improvements, ensuring operational priorities, workforce planning, and delivery remains aligned with the needs of the Trust
Oversee the operational delivery of the contract, ensuring a high-quality, responsive, and efficient service
Take ownership of contract performance, including delivery against targets, KPIs, and gross margin
Identify opportunities for growth, service improvement, and operational efficiencies
Present performance updates, insights, and recommendations to stakeholders on a regular basis
Lead, develop, and support a team of on-site Business Partners and Coordinators
Manage escalations effectively and build confidence through proactive problem-solving and communication

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

Strong relationship-building skills with the ability to engage confidently across all staff levels
Experience managing operational service delivery in a fast-paced environment
Excellent communication, negotiation, and presentation skills
Commercial awareness, with the ability to drive performance and identify growth opportunities
A proactive, visible, and solutions-focused approach
Experience managing stakeholders, handling escalations, and building trusted partnerships
The ability to lead, motivate, and develop high-performing teams

Why Join Us?

Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

Ability to build and maintain strong relationships with clients and internal stakeholders.
Analytical mindset
Strong stakeholder management skills, with confidence presenting to senior audiences
Experience managing or leading teams

Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

Quick apply

Refine Your Search

patient experience manager jobs in harlow, ess

Relationship Manager

Multi-site Clinic Manager

Head of CS - Under 18s Services

Patient Engagement Manager

Children's ED Manager

Business Development Manager

Clinical Practice Educator

Aesthetic & Longevity Treatment Coordinator (dual site)

Practice Manager - Ophthalmology Private Clinic

Patient Catering Manager

Content Development Manager – Private Dental Clinics

Matron

Finance Manager

Finance Manager

Practice Manager

Healthcare Care Assistant

Dental Receptionist & Patient Experience Lead

Practice Manager - Pinner ( No dental experience required)

Lead Clinician for ADHD Children and Young People (CYP) Services

Dermatology and Healthcare Assistant

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