Senior project manager Work, Jobs in Harlow Cm17 (with Salaries)

Senior Project Manager
TTEC Digital —London
- Full-time
- Remote
- PMP
- Project management
- AI
Quick apply
2d
Senior Project Manager
Haringey Council —London
- £63,966 - £67,575 a year
- Project management
- Presentation skills
- Communication skills
3d
Senior Project Manager
Financial Ombudsman Service —London
- £59,450 - £72,262 a year
- Full-time
- Hybrid work
- Project management
- Agile
- In-person
- Flexible schedule
Senior Project Manager
Leonardo UK Ltd —Luton
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Flexible schedule
- Referral programme
Senior Project Manager
Cognizant —London
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
9d
Senior IT Project Manager (Billing & Customer Experience)
Affinity Water —Hatfield
- £64,000 - £80,000 a year
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee discount
6d
Senior Project Manager
Ravensbourne University London —London
- £62,144 - £68,797 a year
- Full-time
- Hybrid work
- Project management
- Employee assistance programme
10d
Senior / Associate Project Manager - £70-80k plus benefits - London
Emerson Partners —London
- £70,000 - £80,000 a year
- Project management
Senior Project Manager - Brand Health Tracking
Ipsos —London
- From £500,000 a year
- Hybrid work
- Microsoft Office
- Project management
- AI
- Annual leave
Programme Manager (Contract)
Linear Executive Search —London
- £750 - £950 a day
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Software development
Quick apply
3d
Senior Project Manager
Entain —London
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
14d
Senior Project Manager
EKCS —London
- £35 - £55 an hour
- Remote
- Project management
- Organisational skills
- Agile
Quick apply
Senior Client Operations Manager
PayByPhone —Hatfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Senior Project Manager
Arch Capital Group Ltd. —London
- Full-time
- PMP
- Analysis skills
- Project management
Senior Program Delivery Manager
Accel Knowledge Consulting Ltd —London
- £5,800 - £7,500 a month
- Full-time
- English
- Project management
- Continuous improvement
Quick apply
Senior Project Manager
Office of Rail and Road —Poplar
- £58,827 - £64,237 a year
- Full-time
- Hybrid work
- Travel
1d
Work Allocation Project Manager
CE Global Partners —London
- £550 a day
- Hybrid work
- Project management
Quick apply
3d
Project Manager – South / South East
Procurement 4 House Builders Limited —Harlow
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
Quick apply
4h
Senior Project Manager
Computacenter —Hatfield
- Project management
- Agile
Senior Delivery Manager
Sage —London
- £67,000 - £78,000 a year
- Hybrid work
- PMP
- Continuous improvement
- Agile
- Annual leave
9d

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Senior Project Manager

TTEC Digital -
London

Quick apply

Job details

Full-time
2 days ago

Qualifications

PMP
Project management
AI
PRINCE2 Certification

Full job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

About the Role

We’re looking for a Senior Project Manager to support the delivery of contact centre and CX transformation programmes across a range of clients and industries. This role begins as a 6‑month fixed‑term contract. We anticipate ongoing needs in the team, so there may be an opportunity to move into a longer‑term or permanent position for the right candidate.

You’ll lead high-impact CX and digital transformation projects ensuring delivery doesn’t stop at go-live, but translates into real business outcomes such as improved customer experience, reduced cost to serve, and increased operational efficiency.

You’ll work across people, process, and technology, partnering with a broad range of stakeholders to deliver for our clients and build the foundations for scalable, sustainable change.

Why Join Us

Work on cutting-edge CX and AI-driven transformation programmes
Exposure to enterprise clients and senior stakeholders
Strong focus on outcomes, value, and impact, not just delivery
Join a team that blends consulting, delivery, and innovation

What you'll be doing:

Lead end-to-end delivery of CX and technology projects across multiple workstreams
Own project plans, timelines, RAID logs, and dependency management
Coordinate cross-functional teams (business, technology, vendors)
Run governance forums and support SteerCo / executive updates
Track delivery against scope, budget, and expected outcomes
Proactively identify and escalate risks, issues, and trade-offs
Ensure solutions land effectively and support adoption and change
Maintain strong stakeholder alignment across client and internal teams

Governance, Alignment & Project Portfolio Delivery

Translate scope into clear delivery plans, milestones and measurable outcomes, not just activities
Support programme sequencing, dependencies and priorities to maximise value
Identify and challenge overlaps, redundancies or competing priorities, so that you contribute to creating a single, joined‑up delivery roadmap
Coordinate timelines, resources, and dependencies across multiple workstreams and suppliers

Apply agile and hybrid methodologies to:
- Enable speed where it adds value
- Maintain control, predictability, and commercial discipline
Lead governance forums that are decision‑focused, not just reporting‑driven
Drive alignment across business, technology, and delivery teams to establish and maintain strong working relationships across TTEC Digital and client business
Spot opportunities to expand services through emerging needs and priorities

Value & Financial Accountability

Manage the project commercials including:
- Forecasting, invoicing, margin, and resources
- Proactive identification of pressure points
Maintain focus on value tracking and benefits realisation at project / portfolio level
Surface risks to value early and enable data‑driven decision making

Technology and Platform Awareness

Work closely with technical and architecture teams to ensure delivery feasibility
Manage risks across integrations, platforms, and third-party vendors
Support delivery across CX platforms, contact centre technologies, and digital initiatives

Identify patterns, risks, and scaling opportunities across initiatives

Relationship Building & Communication

Act as the primary client interface and trusted delivery partner, building strong, outcome‑focused relationships across business, technology and executive stakeholders
Establish and lead clear, structured communication and governance, ensuring stakeholders are consistently informed, engaged and aligned throughout delivery
Drive proactive, transparent communication of progress, risks and trade‑offs, enabling timely decisions and maintaining confidence at all levels
Actively engage, challenge and influence stakeholders, ensuring expectations are managed, decisions are informed, and outcomes remain aligned to business objectives

Skills and experience you will bring:

5+ years’ experience project management experience, preferably in a professional services environment.
Experience coordinating multi discipline teams, preferably working in multinational and in onshore/offshore project set ups
Proven experience delivering complex business systems/ CX / contact centre / digital transformation programmes

Structured thinking and problem-solving skills

Desirable

Experience with CCaaS, AI, automation, or enterprise CX platform implementations
Certifications such as PMP, PRINCE2, Agile / Scrum

An interest in CX innovation, AI and continuous improvement

#LI-BN1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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