Dialler manager Work, Jobs in Harpenden, Hrt (with Salaries)

Dialler Manager
SwiftSwitch —London
- £30,000 - £40,000 a year
- Gym membership
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- Hybrid work
- Sales
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Perk —London
- Full-time
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- Relocation assistance
- Annual leave
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Allwyn UK —Watford
- Hybrid work
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- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
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Dialler Manager

SwiftSwitch -
London

Quick apply

Job details

£30,000 - £40,000 a year
4 days ago

Benefits

Gym membership

Full job description

Dialler Manager

About SwiftSwitch

We're a growing utilities consultancy in Shoreditch, helping businesses make smarter choices on utilities from energy and payments to telecoms, waste management and water. We cut through the noise and find the best deals, making life easier for our clients.

The Role

We're looking for an experienced Dialler Manager to lead dialler strategy across our sales floor. You'll be responsible for campaign pacing, performance and compliance, working closely with Operations and Senior Leadership to make sure activity stays effective, sustainable and fully within regulatory requirements.

Requirements

What you'll do:

Take full ownership of how campaigns are paced, dialled and prioritised across the floor
Keep an eye on the numbers that matter, i.e. contact rates, idle time, abandoned calls and adjust in real time to keep performance sharp
Produce clear, accurate performance reporting to support decision-making across Operations and Senior Management
Deliver reporting that gives Team Leaders and Senior Managers the insight they need when they need it
Analyse campaign data to identify trends and risks, flagging issues before they escalate
Monitor data closely to catch performance dips or risks early, before they impact the floor
Be the person the business turns to when something needs fixing, tweaking or explaining on the dialler side

What we're looking for:

2-3 years' experience running dialler operations in a fast-paced, high-volume sales environment
Confident working with data and reporting tools

Benefits

Salary: £30,000–£40,000 per year plus uncapped commission
Shoreditch office with a lively, social culture
Regular team events and social outings
Extra time off at Christmas
Free gym membership

Quick apply

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dialler manager jobs in harpenden, hrt

Dialler Manager

Customer Support Team Lead

Collections Strategy Manager

Senior GTM Engineer

Operational Sales Manager (Outbound Contact Centre Team - Retail)

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