Reservations manager Work, Jobs in Harpenden, Hrt (with Salaries)

Reservations and Events Manager
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Reservations Manager
Prezzo Italian —London
- £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Work from home
- Employee discount
Quick apply
14d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
14d
Reservations Manager - Restaurant Group
Thesleff Group —London
- £48,000 - £50,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
18h
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Reservations Supervisor
Four Seasons —London
- £41,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Life insurance
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Reservations & Space Coordinator
Rapport —London
- £36,603 a year
- Full-time
- Administrative experience
- Communication skills
- Employee assistance programme
3d
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
3d
Customer Relations Associate UK/EUR
Malaysia Airlines —London
- English
- Education
- Bachelor's degree
8h
Personal Assistant (x2 Positions: 1 Permanent, 1 Fixed-Term Contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Reception Manager
Portico Corporate Reception Management —London
- £41,380 a year
- Monday to Friday
- Leadership
- Communication skills
- Annual leave
- Life insurance
Quick apply
7d
Multisite Reception & Reservation Manager - Paris Society London
PARIS SOCIETY —London
- Full-time
- Hospitality
- Team management
- Leadership
- Life insurance
Quick apply
5d
Guest Experience Manager
The Horses —London
- £40,000 - £52,000 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Head of Reservations
The Lanesborough —London
- English
- Hotel
- Employee discount
- Life insurance
Groups Reservations Executive
Millennium Hotel and Resorts UK —London
- £29,120 a year
- Full-time
- Bar
- Hotel
- Café
- Annual leave
- Employee discount
Quick apply
Cluster Reservations Agent (Part-Time)
DoubleTree by Hilton London – West End —London
- Part-time
- Bar
- Hotel
- University
Quick apply
Account Manager (Hospitality Specialist)
Optimand Ltd. —London
- £28,000 - £40,000 a year
- Full-time
- Remote
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
12d
Reservations Executive
SOFITEL —London
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply

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Reservations and Events Manager

Valor Hospitality -
Hemel Hempstead

Quick apply

Job details

£32,000 - £34,000 a year
13 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality
Customer service
Events management
Leadership
Communication skills
Hotel experience

Full job description

Holiday Inn Hemel Hempstead

Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team.

This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations.

Key Responsibilities:

Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures.
System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business.
Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers
Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights.
Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients.
Commercial Awareness: Be commercially aware, considering total revenue and “lifetime value” when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions.
Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability.

Qualifications and Skills:

Proven experience in reservations, events management, or a similar role.
Strong communication and customer service skills.
Detail-oriented with excellent organizational abilities.
Knowledge of revenue management and pricing strategies.
Ability to analyze market data and competitor information.
Experience in the hotel or hospitality industry preferred.
Strong leadership skills with the ability to inspire and motivate a team.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

Quick apply

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Reservations and Events Manager