Technical specialist Work, Jobs in Harpenden, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
9d
Project Delivery Coordinator
Bright A Blind Limited —London
- £25,000 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Sick pay
Quick apply
4d
Manufacturing/Production Engineer
Uniclip Limited —Welwyn Garden City
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Assembly
- In-person
Quick apply
11d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
5d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
Quick apply
Underwriter
PIB Group Services Ltd. —Hemel Hempstead
Quick apply
Technical Services Manager
Compass Group UK —Luton
- Up to £55,000 a year
- Management
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
12d
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
Training Specialist
Mercedes-Benz —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Production Worker with PC Hardware/Software Skills
Page Global Ltd T/A Bespoke Arcades —Potters Bar
- £10.85 - £13.50 an hour
- Temporary
- English
- Driving
- IT
Quick apply
6d
Trainee Mortgage Adviser / Paraplanner
Loans Warehouse —Watford
- £23,500 - £25,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
13d
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
BE Eng'g / Specialist
Ball Corporation —Luton
- £40,500 - £67,500 a year
- English
- Microsoft Office
- Communication skills
Quick apply
4d
Business Analyst
Arup —London
- IT
10d

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technical specialist jobs near harpenden, hrt

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical specialist jobs in harpenden, hrt

Remote Support Desk Operative

Project Delivery Coordinator

Manufacturing/Production Engineer

Technical Support Specialist

Autonomous Vehicle Safety Officer

Senior Application Support Consultant

Technical Support Center Engineer

Trainee Account Manager

Trainee Customer Service

Underwriter

Technical Services Manager

Event Specialist

OT Systems Administrator Specialist - Laboratory Systems

Training Specialist

Production Worker with PC Hardware/Software Skills

Trainee Mortgage Adviser / Paraplanner

Learning & Development Manager

Client Platform Specialist

BE Eng'g / Specialist

Business Analyst

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