Operations agent Work, Jobs in Harrietsham, Ken (with Salaries)

Duty Manager
Swale Community Leisure Ltd —Sittingbourne
- £28,470 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Duty Manager
The Maidstone Leisure Trust —Maidstone
- £29,200 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
Operations Support Agent
FedEx EU —Maidstone
- £14.02 an hour
- Full-time
- Communication skills
- Employee assistance programme
1d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Conveyancing Paralegal / Secretary / Executive
Beecham Fisher Solicitors —Southend-on-Sea
- £25,000 - £32,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Trainee Swimming Teacher
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £19 - £20 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Sales Supervisor
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £13.57 an hour
- Part-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Swimming Teacher
Leisure Solutions Community Trust —Weald
- £19 - £20 an hour
- Part-time
- Customer service
- Employee assistance programme
Sub Agent
Octavius Infrastructure —Dartford
- Weekend availability
- Hybrid work
- Civil engineering
- Engineering
- No degree
- Annual leave
Transport Coordinator
Progress Vehicle Management —Sevenoaks
- From £29,745 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
Front of House
Clearstone Facilities Group Limited —Thurrock
- £14.00 - £14.80 an hour
- Full-time
- English
- Hotel
- Administrative experience
Quick apply
6d

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Duty Manager

Swale Community Leisure Ltd -
Sittingbourne

Apply Now

Job details

Full-time
£28,470 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Supervising experience
Organisational skills
Communication skills

Full job description

Leisure Centre Duty Manager

Location: Sittingbourne, Kent, ME10 4NT

Salary: £ 28,470 plus excellent benefits
Schedule: 39 hours per week, flexible to work earlies, lates and weekends

Ready to impact a better future?

Here at Swale Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Leisure Centre Duty Manager to join our team.

As a Leisure Centre Duty Manager in our, Swallows Leisure Centre you’ll help keep our leisure services running smoothly so communities can enjoy safe, accessible, and welcoming spaces to be active.

You’ll play an essential role in shaping positive experiences for our visitors. From ensuring safe operations to supporting colleagues across the facility, your work will have a real, local impact — helping people feel confident, supported, and inspired to improve their wellbeing.

What you’ll do as a Leisure Centre Duty Manager

You’ll be entrusted to:

Act as a key holder, confidently opening and closing the centre
Lead the day-to-day running of the facility, ensuring everything operates safely and efficiently
Support and guide colleagues across reception, wet side, and dry side areas
Allocate tasks, oversee shift operations, and make sure there’s appropriate colleague cover
Manage the daily booking diary and respond to customer needs and changes
Deliver great customer care, handling enquiries, feedback, and complaints professionally
Carry out and record routine health and safety checks, responding to issues promptly
Follow Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs), dealing with incidents in line with guidance

Does this sound like you?

You’ll be a great fit for this role if you have:

Previous experience in a leisure, fitness, or customer-focused environment
Experience supervising or supporting colleagues in a fast-paced setting
Strong communication skills and a calm approach under pressure
The ability to swim confidently and willingness to obtain a National Pool Lifeguard Qualification (NPLQ)
Great organisational skills with a flexible, reliable approach to shift work

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

What we offer

Salary: Competitive salaries with annual reviews
Pension: Up to 6% contributory pension scheme
Holidays: 21 days' annual leave plus bank holidays
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, Simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

#leisurejobs

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*

Apply Now

Refine Your Search

operations agent jobs in harrietsham, ken

Duty Manager

Duty Manager

Operations Support Agent

Customer Service Specialist

Conveyancing Paralegal / Secretary / Executive

Trainee Swimming Teacher

Sales Supervisor

Swimming Teacher

Sub Agent

Transport Coordinator

Front of House

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