senior customer service representative Work, Jobs in harrietsham me17 (with Salaries)

Customer Support Representative
JMC Aviation —Southend-on-Sea
- Monday to Friday
- Computer literacy
- Employee assistance programme
14d
Warehouse Operations Manager - Nights
Gist Limited —Faversham
- £50,500 a year
- Full-time
- Management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
Customer Service Assistant - Tier 1
OSB Group —Gillingham
- From £24,500 a year
- Full-time
- Cash handling
- Annual leave
10h
Senior Sales Representative
Sylvagen Ltd —Royal Tunbridge Wells
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
2d
Customer Service Assistant
OSB Group —Canterbury
- From £24,550 a year
- Full-time
- Cash handling
- Annual leave
Recruitment Business Manager
Commercial Services Group —West Malling
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
7d
Sales Representative
NOV Inc. —Sevenoaks
- Full-time
- Remote
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Gym membership
Project Manager - Clean Water
Tetra Tech —Maidstone
- Up to £45,000 a year
- Full-time
- Management
- Microsoft Office
- Travel
Senior Sales Consultant (Furniture)
Nick Scali Furniture —Thurrock
- £26,000 - £45,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Duty Manager - Lakeside Shopping Centre
Savills Management Resources —Grays
- Customer service
- Contracts
- Leadership
Area Sales & Regional Account Manager
MGF —Dartford
- £50,000 - £60,000 a year
- Construction
- Time management
- Annual leave
- Employee assistance programme
Mail Order Supervisor
Forbidden Planet —Tilbury
- Full-time
- Team management
- Warehouse experience
- In-person
Quick apply
1d
Electronics Hardware Design Engineer - Senior
PHINIA —Gillingham
- Full-time
- English
- Microsoft Office
- Analysis skills

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senior customer service representative jobs near harrietsham me17

Customer Support Representative

JMC Aviation
Southend-on-Sea

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Job details

Permanent
14 days ago

Benefits

Employee assistance programme

Qualifications

Computer literacy

Full job description

Job Title: Customer Support Representative
Location: Southend
Employment Type: Permanent
Shifts: Monday – Friday (8am – 4:30pm)

Benefits:

Working Monday to Thursday, 07:30 – 17:00 & Friday, 07:30 – 11:30
Overtime paid at 1.5 times hourly rate
25 days holiday plus bank holidays
Nationally recognised training provided and career development opportunities
Company uniform provided and all necessary PPE
Employee assistance programme

About the Role

The focus of this role is on Customer Relationship Management (CRM) and managing Customers to ensure compliance and the business secures value for money. In order to support business continuity this role will require from time-time, cross department functionality with the Procurement Team and the incumbent will be required to step-in and support the Purchasing Teams in times of absence and or to support workload balancing.

Key Responsibilities

Collaborate with customers, suppliers, and internal departments, providing daily feedback and updates on open repairs through to order completion.
Directly liaise with customers to provide work order status, respond to general enquiries, and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards.
Work towards departmental sales targets alongside the Sr. Commercial Officer. Nurture new business opportunities and maximise each sales opportunity.
Build and nurture customer relationships, coordinate open orders, and maintain up-to-date order diary notes and customer status reports.
Manage potential customer complaints, report on internal quality issues, and provide feedback on any customer Non-Conformance Reports received.
Gain customer confidence and relay technical information between workshop engineers and the customer.
Evidence and report customer-induced damage, gather commercially sensitive information from customers on pricing, performance, and opportunities to improve and grow the business.
Advise and assist with contract queries, invoicing issues, and credit control.

Candidate Requirements

A high level of Customer Services experience with focus of delivering value *Supplier experience is advantageous).
Conscientious, confident and computer literate.
Well organised and articulate.
Excellent attention to detail skills.
A good working knowledge of Industry, Databases and appropriate software packages which are used across MRO.

Why Work with JMC Aviation?

At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.

Industry-leading compliance support
Fast onboarding and documentation assistance
Dedicated recruitment consultant
Placements across the globe
Extensive experience and knowledge of the aviation sector

How to Apply

Submit your up-to-date CV, along with copies of right to work documents

Compliance & Equal Opportunities

JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.

GDPR

In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).

JMC1

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Refine Your Search

senior customer service representative jobs in harrietsham me17

Customer Support Representative

Warehouse Operations Manager - Nights

Customer Service Assistant - Tier 1

Senior Sales Representative

Customer Service Assistant

Recruitment Business Manager

Sales Representative

Project Manager - Clean Water

Senior Sales Consultant (Furniture)

Duty Manager - Lakeside Shopping Centre

Area Sales & Regional Account Manager

Mail Order Supervisor

Electronics Hardware Design Engineer - Senior

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