operations Work, Jobs in harrogate, eng (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
14d
Operations Manager
Valor Hospitality —Harrogate
- £53,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Animal Operations Supervisor
Labcorp —Harrogate
- Full-time
- Laboratory experience
- Leadership
1d
Data Protection Officer
Card Factory —Wakefield
- From £55,000 a year
- Management
- Work from home
14d
Interim CEO - Ethos Academy Trust, Batley, West Yorkshire - Sept 26 start
The Team @ Satis Education —Harrogate
- Hybrid work
- Leadership
- School
Visitor Control Center (VCC) Operations Specialist (Part Time) - UK
CenCore Associates —Harrogate
- Part-time
Head of Risk & Assurance
Bettys & Taylors Group —Harrogate
- £70,000 - £86,000 a year
- Full-time
- Hybrid work
- In-person
- Employee discount
12d
People Operations Advisor
Oakdale Group —Harrogate
- £30,000 - £35,000 a year
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Employee discount
- Sick pay
Quick apply
Head of Commissioning Operations
Orchard Care Homes —Harrogate
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Flight Operations Data Analyst
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
19h
ITAD Sourcing Specialist
Renewtech —Harrogate
- Sales
- IT
- Communication skills
Change & Transformation Lead
West Yorkshire Combined Authority —Leeds
- £60,037 a year
- Full-time
3d
Jet2.com Customer Operations Co-ordinator
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Business Development Manager
Renewtech —Harrogate
- In-person
- Communication skills
Head of Commissioning Operations
Orchard Healthcare Group —Harrogate
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Operations Manager - Wellbeing
Nuffield Health —Leeds
- Up to £37,500 a year
- Full-time
- Management
- Customer service
- Gym membership
Manchester
KellyDeli Partnership —Leeds
Kirklees Council - Operations Manager
City of Bradford Metropolitan District Council —Bradford
- Call to connect
6d
Venue Operations Officer
The NHS Alliance —Leeds
- £26,043 a year
- Full-time
- Organisational skills
12d

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operations jobs near harrogate, eng

Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
£45,000 - £50,000 a year
14 days ago

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

operations jobs in harrogate, eng

Head of Operations

Operations Manager

Animal Operations Supervisor

Data Protection Officer

Interim CEO - Ethos Academy Trust, Batley, West Yorkshire - Sept 26 start

Visitor Control Center (VCC) Operations Specialist (Part Time) - UK

Head of Risk & Assurance

People Operations Advisor

Head of Commissioning Operations

Flight Operations Data Analyst

ITAD Sourcing Specialist

Change & Transformation Lead

Jet2.com Customer Operations Co-ordinator

Commissioning Operations Manager

Business Development Manager

Head of Commissioning Operations

Operations Manager - Wellbeing

Manchester

Kirklees Council - Operations Manager

Venue Operations Officer

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