Dispatch manager Work, Jobs in Harrogate, Nyk (with Salaries)

Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
7d
Dispatch and Distribution Manager
Khan Sultan Limited —Thirsk
- £45,000 - £49,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
Quick apply
Warehouse Associate
Labcorp —Harrogate
- Overtime
- Warehouse experience
6d
Military Area Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
6d
Area Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
eCommerce Assistant Manager
North Yorkshire Hospice Care —Harrogate
- £26,064.48 a year
- Hybrid work
- Sales
- Customer service
- Travel
- Store discount
- Annual leave
Transport Manager
Vintage.com —Leeds
- £48,000 - £52,000 a year
- Full-time
- Management
Quick apply
15h
Shift Operations Manager
Well Pharmacy —Leeds
- Up to £38,000 a year
- Monday to Friday
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
House & Home Assistant Manager
North Yorkshire Hospice Care —Harrogate
- £26,064.48 a year
- Hybrid work
- Microsoft Outlook
- Supervising experience
- IT
- Store discount
- Annual leave
Warehouse Operative - (Weekends Only) - 16 Hours per week
Elovate —York
- £13.30 an hour
- Weekends only
- No experience needed
- Microsoft Office
- Warehouse experience
- Free parking
- Employee discount
Quick apply
7d
Operations Assistant
Lassic Ltd —Bradford
- £27,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
1d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
15h
Warehouse Operative- Full time - Temporary
Elovate —York
- £27,664 a year
- Overtime
- No experience needed
- Microsoft Office
- Warehouse experience
- Free parking
- Employee discount
Quick apply
6d
Medical Secretary
Mowbray Square Medical Centre —Harrogate
- £13.09 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
13d
Transport Process & Compliance Trainer
NEXT —Pontefract
- £16.32 - £17.30 an hour
- Full-time
- Free parking
- Employee discount
Transport Team Leader
NewCold —Wakefield
- £35,000 - £40,000 a year
- Day shift
- Free parking
- Annual leave
Manufacturing Packing Manager (Joinery, Print and Spray Painted Goods)
Whiteghyll Ltd —Bradford
- £14.00 - £14.50 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Sales Administration Manager
Norton Loxley —Easingwold
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
16h
Customer Service Administrator
BTTG & Shirley Technologies —Leeds
- Up to £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Bereavement leave
- Life insurance
Quick apply
1d
Call Handler
EMED Group —Leeds
- £13.56 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d

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Recovery Operations Manager

Acumen Logistics
Harrogate

Quick apply

Job details

Full-time
£40,000 - £48,000 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Logistics
Driving
Customer relationship management
Commercial driving
Communication skills

Full job description

Acumen Automotive Logistics Ltd

Recovery Operations Manager

Harrogate, North Yorkshire | Full-time, Permanent

£40,000 – £48,000 per annum

Harrogate | Full-time | Permanent

About us

Acumen Automotive Logistics is one of the UK's leading vehicle transport and compound management businesses, operating nationally across multiple sites. We work with some of the most recognised names in the automotive industry, providing finished vehicle logistics, compound management, and technical services to OEM and fleet clients.

As we continue to grow, we are looking for an experienced Recovery Operations Manager to take full ownership of our nationwide vehicle recovery function — managing a national supplier panel and serving as the primary operational contact for a large, multi-site client account.

The role

This is a hands-on management position that sits at the intersection of supplier management, client services, and real-time logistics operations. You will be responsible for ensuring vehicle recoveries are allocated promptly, collected on time, and processed without incident — while continuously developing the supplier network and client relationship that underpin the whole operation.

Key responsibilities

Build, develop, and manage a vetted national panel of vehicle recovery sub-contractors, negotiating rates, SLAs, and geographic coverage commitments
Manage the end-to-end recovery process — allocation, dispatch, tracking, and confirmation of collection — across a large, multi-site client account
Monitor and report on on-time collection (OTC) performance; identify failure patterns and drive corrective action with supplier and operational teams
Act as the primary day-to-day operational contact for the key client account, managing queries, escalations, and performance review meetings
Produce regular MI reports covering recovery volumes, OTC rates, cost-per-recovery, and supplier scorecards
Ensure all recovery activity is accurately captured in the operations system, maintaining full audit trails for billing and client reporting
Identify capacity gaps or underperforming regions within the supplier panel and lead recruitment of new recovery operators
Ensure all supplier partners hold appropriate insurance, accreditations, and compliance documentation
Collaborate with the wider operations team on planning, peak period management, and process improvement initiatives

What we're looking for

Demonstrable experience in a vehicle recovery, roadside assistance, or finished vehicle logistics environment
Confident in supplier and subcontractor management — negotiating terms, managing performance, and holding partners to account
Strong client relationship skills with experience managing a significant account at operational level
Data-literate and comfortable producing KPI reporting and performance dashboards
Calm under pressure with effective problem-solving skills in a fast-paced, time-sensitive environment
Excellent communication skills — written, verbal, and confident in client-facing meetings
Proficient in transport or fleet management systems; good working knowledge of Excel or equivalent
Full UK driving licence

Package and benefits

Salary: £40,000 – £48,000 per annum, dependent on experience
20 days annual leave plus bank holidays
Company pension (auto-enrolment)
Opportunity to grow within an expanding national business

Pay: £40,000.00-£48,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

finished vehicle recovery logistics: 1 year (required)
Fleet management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

dispatch manager jobs in harrogate, nyk

Recovery Operations Manager

Dispatch and Distribution Manager

Warehouse Associate

Military Area Manager

Area Manager

eCommerce Assistant Manager

Transport Manager

Shift Operations Manager

House & Home Assistant Manager

Warehouse Operative - (Weekends Only) - 16 Hours per week

Operations Assistant

Area Manager, Customer Fulfillment

Warehouse Operative- Full time - Temporary

Medical Secretary

Transport Process & Compliance Trainer

Transport Team Leader

Manufacturing Packing Manager (Joinery, Print and Spray Painted Goods)

Sales Administration Manager

Customer Service Administrator

Call Handler

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