Head of digital Work, Jobs in Harrogate (with Salaries)

Customer Loyalty Manager
Card Factory —Wakefield
- £46,000 - £50,000 a year
- Hybrid work
- Management
- Team management
- Leadership
Digital Services Senior Manager in HEAD OF SERVICE
Bank of England —Leeds
- £81,600 - £91,800 a year
- Full-time
- Hybrid work
- Management
- Travel
- IT
- Annual leave
- Flexible schedule
7d
Customer Assistant - Food - Oatlands Harrogate Simply Food
Marks & Spencer —Harrogate
- £13.41 an hour
- Temporary
- Employee discount
Digital Product Manager
Mamas & Papas —Huddersfield
- Full-time
- Employee discount
Quick apply
Head of People
Velstar —Leeds
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
3d
Head Bartender
Legends Global (Europe) —Harrogate
- £13.60 an hour
- Hospitality
- Bar
- Customer service
- Paid training
Quick apply
Head of Growth (with a long-term equity opportunity at a Leeds-based agency)
Got The T-Shirt —Leeds
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
10d
Senior Service Designer
Leeds Building Society —Leeds
- £44,000 - £52,000 a year
- Hybrid work
- AI
- Flexible schedule
8d
Access and Participation Communications Producer
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
4d
Threat Intelligence Analyst
Hiscox —York
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
SEO Executive (Fixed Term Contract)
247 Home Furnishings —Huddersfield
- £35,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Director of Social
Audience Collective —Leeds
- £68,000 - £78,000 a year
- Hybrid work
- Leadership
- Employee assistance programme
- Life insurance
SEO Specialist
Zelst —Harrogate
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Talent Acquisition Specialist - Technology
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- SDLC
Head of Engagement & Fundraising
Leeds Jewish Welfare Board —Leeds
- £50,000 - £55,000 a year
- CRM software
- Social media management
- Time management
Quick apply
Business Operations Coordinator
Apatura —York
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior IT Technician
ST LEONARDS HOSPICE —York
- £48,087 - £55,026 a year
- Full-time
- Hospice
- Annual leave
- Employee discount
8d
Finance Assistant
Link Communication —Pudsey
- From £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Flexitime
Quick apply
1d
SEO & GEO Business Director
Havas Group —Leeds
- Full-time
Talent Experience & Development Specialist
AmTrust International —Bradford
- Communication skills
- Annual leave

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Customer Loyalty Manager

Card Factory -
Wakefield

Apply Now

Job details

Fixed term contract
£46,000 - £50,000 a year

Qualifications

Management
Team management
Leadership
Communication skills

Full job description

Job Introduction

Cardfactory-Customer Loyalty Manager-Wakefield-£46,000-50,000

At cardfactory, we’re passionate about helping customers celebrate life’s big moments (and the little ones too!) without breaking the bank. The more we inspire people to celebrate, the more they come back to us – which is why we want to show our customers how much they mean to us. This customer‑first mind-set is at the heart of this brand‑new role.

As our new Customer Loyalty Manager, you’ll be the mastermind behind our loyalty programme – creating it, launching it, growing it, and ultimately turning happy shoppers into cardfactory superfans for life.

This role is available on a 12 month fixed term contract basis.

Please note, this is a hybrid role with 2 days per week in our Wakefield.

What you’ll do

You’ll take full ownership of the cardfactory loyalty proposition, ensuring it stays relevant to our customers and true to the brand, while driving long‑term customer value growth. This includes shaping the loyalty strategy and translating it into impactful initiatives, as well as leading the development, pilot and launch of the loyalty programme.

You’ll head up all customer‑focused workstreams – from identity and campaigns to the overall marketing approach – while acting as the loyalty expert for cross‑functional teams covering technology, reporting and retail processes. Alongside this, you’ll work closely with Store Marketing and key stakeholders to drive customer recruitment, manage the day‑to‑day operation of the programme, and deliver engaging CRM communications that keep customers coming back. Insight and performance will be at the core of your approach, with clear measurement, reporting and sharing of learnings to continually optimise the programme.

What you’ll bring

Proven experience in designing and operating loyalty programmes in a retail environment
Strong strategic thinker and ability to solve complex customer problems in a structured way
Data driven and analytically minded – with a deep understanding of customer behaviour, segmentation and trigger-based loyalty campaigns
Strong understanding of CRM platforms, Analytics tools and Loyalty Management solutions
Fluent in using customer insight and data to identify loyalty opportunities and develop loyalty initiatives
Strong communicator and ability to influence and collaborate with digital, commercial, marketing, finance and retail teams
Some people leadership and team management experience
Budget management experience and familiarity of margin management in the context of loyalty

Apply Now

Refine Your Search

head of digital jobs in harrogate

Customer Loyalty Manager

Digital Services Senior Manager in HEAD OF SERVICE

Customer Assistant - Food - Oatlands Harrogate Simply Food

Digital Product Manager

Head of People

Head Bartender

Head of Growth (with a long-term equity opportunity at a Leeds-based agency)

Senior Service Designer

Access and Participation Communications Producer

Threat Intelligence Analyst

SEO Executive (Fixed Term Contract)

Director of Social

SEO Specialist

Talent Acquisition Specialist - Technology

Head of Engagement & Fundraising

Business Operations Coordinator

Senior IT Technician

Finance Assistant

SEO & GEO Business Director

Talent Experience & Development Specialist

I want to receive the latest job alerts for head of digital in harrogate

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