Head of customer service Work, Jobs in Harrow, Gtl (with Salaries)

Customer Relations Manager
Hyve Group —London
- Organisational skills
- Financial services
- Communication skills
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
6d
Head of Accounts Payable
Safetykleen —Brentford
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
12d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
9d
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
12d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
5d
Head of Delivery
Zaizi —Hammersmith
- £85,000 - £115,000 a year
- Hybrid work
- Military
- AWS
- Annual leave
- Work from home
Quick apply
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
9d
Global Head of Marketing
Wave —London
- Up to £195,000 a year
- Remote
- English
- Travel
- Communication skills
Head of Marketing
1st Formations —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
Head of Operations
So Energy —London
- Hybrid work
- Data analysis skills
- Driving
- Contracts
- Employee discount
Quick apply
Head of Corporate Due Diligence
PaymentGenes —London
- £130,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of Change
Guy's & St Thomas' Foundation —London
- £73,000 - £78,000 a year
- Hybrid work
- PMP
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Marketing (HF1327013)
Flourish —London
- £70,000 a year
- Full-time
- Remote
- Azure
- Analysis skills
- Leadership
Quick apply
D2C Head of Customer Experience
Elavate —London
- £40,000 - £55,000 a year
- Hybrid work
- Team management
- Leadership
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
CX Team Member
Foot Locker —Watford
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
9d

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Customer Relations Manager

Hyve Group -
London

Apply Now

Job details

Permanent

Qualifications

Organisational skills
Financial services
Events management
Communication skills

Full job description

A bit about us

Weâ€™re Hyve - organiser of the worldâ€™s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the worldâ€™s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

Our portfolio features some of the worldâ€™s leading events in sectors like ecommerce, healthcare, edtech, and fintech. Weâ€™re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix.

Alongside our market-leading events, weâ€™re building tech and data-driven products that supercharge connections â€“ from one-to-one meeting programs and curated table talks to year-round engagement platforms.
Whatever your role, youâ€™ll join a global team redefining how industries connect, collaborate, and grow â€“ working with some of the most talented people in the business.

Think that sounds good? Wait until our talent acquisition team tells you about the culture.

A bit about you

First things first: whatever your background, beliefs or ambitions, thereâ€™s a culture of belonging at Hyve â€” and everyone is welcome. The question isnâ€™t where youâ€™ve come from, but where you want to go.

Youâ€™ll thrive here if youâ€™re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact.

Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.

If that sounds like you, youâ€™ll fit right in.

A bit about the role

This role is responsible for supporting the growth, engagement, and retention of Mining Indabaâ€™s global investor community, while building and maintaining strong relationships across the global mining finance ecosystem. The role plays a key part in ensuring the investor community is highly engaged, well represented, and continues to grow year on year.

Acting as a key point of contact for investors, the successful candidate will ensure a seamless pre-event experience through proactive communication, registration management, and targeted outreach campaigns.

In addition, the role supports the development of investor-focused digital content throughout the year by helping secure high-quality speakers and contributing to year-round investor engagement initiatives.

As part of your job, youâ€™ll be:

Investor Community Acquisition & Growth

Support with execution of the investor acquisition strategy to achieve and exceed annual attendance targets
Grow and maintain the investor database through targeted prospecting, third-party data sources and relevant data platforms
Identify and engage prospective investors through direct outreach and working with in-house marketing team and external partners
Contribute to investor audience growth initiatives through data-led targeting, market intelligence and proactive relationship development

Investor Relationship Management

Build and maintain strong relationships with global and African investor groups, including bankers, brokers, fund managers, private equity firms, analysts, sovereign wealth funds, and institutional investors to ensure event attendance and future engagement
Attend industry events to represent Mining Indaba within the global mining investment community

Investor Pre-Event Engagement

Manage and track investor registrations, ensuring data accuracy and reporting
Act as a key point of contact for investor queries relating to registration and participation
Provide pre-event support to investors through proactive email and telephone outreach
Work closely with the marketing team to deliver investor-focused digital communications and outreach campaigns that drive awareness, conversion and retention

Investor Programme Development & Delivery

Support the Head of Investor Strategy in identifying and profiling investors for year-round digital content, helping deliver key parts of the investor programme, and enhancing the investor experience before and during the event.
Work as part of the onsite delivery team to support the Business Matchmaking Programme, including concierge-style support for top-tier investors
Source market intelligence, trends and stakeholder insights from the investment ecosystem to help shape conference content and commercial offering
Support the content team in identifying, securing and onboarding high-quality speakers from across the global mining finance and investment community
Assist in the planning and delivery of year-round investor-focused events and sponsored activations

Hereâ€™s what weâ€™re looking for from you:

Experience working within event management, international conferences or investor summits
Experience in mining, commodities, financial services, or investment sectors and existing network within investment, banking, or institutional capital markets communities is beneficial
Excellent relationship-building skills with the ability to engage senior-level stakeholders
Strong communication skills, both written and verbal, with the ability to distil complex information clearly and persuasively
Strong organisational skills with ability to manage multiple priorities in a fast-paced environment

Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!

Apply Now

Refine Your Search

head of customer service jobs in harrow, gtl

Customer Relations Manager

Head Of Customer Experience

Head of Customer Operations

Head of Accounts Payable

Head of Customer Value

Head of Customer Service (12 months contract)

IT Service Desk Manager

Head of Customer Support

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Global Head of Marketing

Head of Marketing

Head of Operations

Head of Corporate Due Diligence

Head of Change

Head of Marketing (HF1327013)

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Head of Admissions

CX Team Member

Customer Operations Manager

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