It business partner Work, Jobs in Harrow, Gtl (with Salaries)

Senior IT Service Manager
BLUE PAD —London
- £88,000 - £90,000 a year
- Full-time
- PMP
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Transformation Manager - 9 months FTC
Which? —London
- £87,500 - £92,500 a year
- Hybrid work
- IT
11d
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Master's degree
- Maths
- Bachelor's degree
- Flexible schedule
Systems & Technology IT Business Partner
ABM —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
Head of IT
Oaklands College —St Albans
- £53,475 - £58,432 a year
- Analysis skills
- No degree
- IT
- Gym membership
12d
AI Transformation Leader (All Levels) - UK Wide
Concept AI Ltd —London
- £90,000 - £220,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Machine learning
- Work from home
Quick apply
1d
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
Research Engineer, Machine Learning (RL Velocity)
Anthropic —London
- £370,000 - £630,000 a year
- Hybrid work
- Bachelor's degree
- Machine learning
- Communication skills
- Flexible schedule
Systems & Technology IT Business Partner
ABM UK —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
- Employee discount
Quick apply
Group Senior HR Business Partner
Safetykleen —Brentford
- £70,000 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
IT Infrastructure and Client Computing Manager
Bromley Healthcare —Orpington
- £63,665 - £70,887 a year
- Full-time
- Azure
- Management
- IT
- Employee assistance programme
- Employee discount
2d
IT Integrations Developer
Transact —London
- Up to £80,000 a year
- Azure
- Computer Science
- SQL
IT Business Analyst
Anya Consultancy Services —London
- Computer Science
- ERP systems
- Bachelor's degree
IT Systems Business Analyst
Forterro —London
- Data analysis skills
- Microsoft Office
- Analysis skills
6d
Orchard IT Business Platforms Manager
Kyowa Kirin International plc —Marlow
- Full-time
- Computer Science
- Bachelor's degree
- IT
3d
Founders Associate / Head of Business Growth
The Stress Management Society —Harefield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Finance Business Partner - Servicing
Wise Australia Investments —London
- £68,000 - £80,000 a year
- Master's degree
- Project management
- Business
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Principal, Technology Business Partner
Pearson —London
- AI
- Leadership
Estates Business Partner
British Transport Police —London
- £72,436.28 a year
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
12d

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Senior IT Service Manager

BLUE PAD -
London

Quick apply

Job details

Permanent | Full-time
£88,000 - £90,000 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
On-site gym
Employee mentoring programme
Financial planning services
Annual leave
Company pension
Company events
Enhanced paternity leave
Sick pay
On-site parking
Free fitness classes

Qualifications

ITIL Certification
PMP
Change management
Analysis skills
ITIL
IT
Problem management
Cybersecurity
Leadership
Communication skills
Negotiation
PRINCE2 Certification

Full job description

Location: London, England
Experience Level: Senior

Senior IT Service Manager

We are seeking an experienced Senior IT Service Manager to lead the delivery of high quality IT services across our organisation. Based in London, this role is ideal for a strategic technology leader with a strong background in IT service management, operational excellence, and stakeholder engagement.

As a Senior IT Service Manager, you will oversee service delivery, drive continual service improvement, and ensure technology services consistently meet business objectives and customer expectations.

You will collaborate with internal teams, vendors, and senior stakeholders to maintain resilient, secure, and efficient IT operations.

Key Responsibilities

Lead the delivery and continuous improvement of IT services across the organisation.
Manage service performance against agreed service level agreements and key performance indicators.
Develop and implement IT service management strategies aligned with business objectives.
Oversee incident, problem, change, and service request management processes.
Build strong relationships with business leaders, vendors, and technology partners.
Identify opportunities to improve service quality, operational efficiency, and customer satisfaction.
Manage service risks and ensure appropriate governance and compliance controls are maintained.
Lead major incident management activities and coordinate cross functional technical teams during critical service disruptions.
Produce service reports, operational dashboards, and performance metrics for senior leadership.
Support infrastructure, cloud, cybersecurity, and application teams to ensure reliable service delivery.
Manage third party suppliers and monitor contractual service obligations.
Lead, mentor, and develop service management professionals while promoting a culture of accountability and continuous improvement.
Support IT projects by ensuring operational readiness and smooth service transitions.

Requirements

Proven experience as an IT Service Manager, Senior IT Service Manager, Service Delivery Manager, or similar leadership role.
Strong knowledge of IT Service Management principles and ITIL best practices.
Experience managing enterprise IT operations, service delivery, and operational support teams.
Demonstrated success in improving service performance and customer satisfaction.
Experience managing major incidents, problem management, and change management processes.
Strong understanding of cloud technologies, enterprise infrastructure, cybersecurity, and business continuity principles.
Experience managing supplier relationships and outsourced service providers.
Excellent leadership, communication, negotiation, and stakeholder management skills.
Strong analytical and decision making abilities in complex operational environments.
ITIL Foundation certification is required. ITIL Managing Professional, PRINCE2, PMP, or equivalent certifications are desirable.
Eligibility to work in the United Kingdom.

What We Offer

Competitive salary.
Annual performance bonus opportunities.
Company pension scheme.
Generous annual leave entitlement.
Professional development and certification support.
Employee wellbeing programme.
Flexible working arrangements where business requirements allow.
Career progression within a growing technology organisation.

Equal Opportunity Employer

We are committed to creating an inclusive workplace where everyone has the opportunity to succeed. We welcome applications from all qualified candidates regardless of race, religion, gender, age, disability, sexual orientation, or any other characteristic protected by applicable law. Employment decisions are based on skills, qualifications, experience, and business requirements.

Job Type: Full Time, Permanent

If you are an experienced IT service leader who is passionate about delivering exceptional technology services and driving operational excellence, we encourage you to apply today.

Pay: £88,000.00-£90,000.00 per year

Benefits:

Casual dress
Company events
Employee mentoring programme
Enhanced paternity leave
Financial planning services
Free fitness classes
Free parking
Health & wellbeing programme
On-site gym
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it business partner jobs in harrow, gtl

Senior IT Service Manager

IT Transformation Manager - 9 months FTC

Anthropic Fellows Program

Systems & Technology IT Business Partner

Head of IT

AI Transformation Leader (All Levels) - UK Wide

1st Line IT Support Engineer

Research Engineer, Machine Learning (RL Velocity)

Systems & Technology IT Business Partner

Group Senior HR Business Partner

IT Infrastructure and Client Computing Manager

IT Integrations Developer

IT Business Analyst

IT Systems Business Analyst

Orchard IT Business Platforms Manager

Founders Associate / Head of Business Growth

Finance Business Partner - Servicing

PMO Manager

Principal, Technology Business Partner

Estates Business Partner

I want to receive the latest job alerts for it business partner in harrow, gtl

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