Cloud engineer Work, Jobs in Hart, Nyk (with Salaries)

2nd Line IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Life insurance
Quick apply
Cloud Operations Engineer
Ascarii Ltd —Stockton-On-Tees
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- AWS
- Linux
- Free parking
- Work from home
Quick apply
12d
Full Stack Sofware Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- Java
- AWS
Quick apply
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
13d
AWS DevOps Engineer
Scrumconnect Consulting —Newcastle upon Tyne
- £400 - £450 a week
- DevOps
- AWS
- Travel
Network Engineer
Aspire Technology Solutions —Gateshead
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Computer networking
- Free parking
- Annual leave
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Dev Ops Engineer
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- DevOps
- Windows
- Java
- Annual leave
- Employee assistance programme
Cloud / DevOps Engineer - RBC Cloud, Wealth Management Infrastructure Engineering (London or Newcastle)
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Azure
- Financial services
- Communication skills
Test Engineer
Scrumconnect Consulting —Newcastle upon Tyne
- £45,000 - £50,000 a year
- AWS
- APIs
- Agile
Senior Software Engineer - FTC
Public Library of Science —Newcastle upon Tyne
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Cloud Operations Database Engineer
Sage —Newcastle upon Tyne
- Hybrid work
- Azure
- DevOps
- English
DevOps Engineer
tombola —Sunderland
- Hybrid work
- DevOps
- AWS
- Continuous improvement
Quick apply
5d
Senior Cybersecurity Engineer
Siemens —South Tyneside
- Full-time
- Hybrid work
- Programmable logic controllers
- Computer networking
- Communication skills
- Annual leave
- Flexible schedule
3h
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
Cloud Operations Graduate - Newcastle
Sage —Newcastle upon Tyne
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee discount
Senior Software Engineer (.NET / Azure / AI Engineering)
TeliyTech Ltd —Newcastle upon Tyne
- £43,255.84 - £65,138.66 a year
- Full-time
- Azure
- SQL
- AWS
- Free parking
Quick apply
IT Delivery - Lead Cloud and Platform Engineer - IT1
Parkdean Resorts —Newcastle upon Tyne
- £60,000 - £75,000 a year
- Azure
- Resort
- Store discount
- Employee assistance programme
Quick apply

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cloud engineer jobs near hart, nyk

2nd Line IT Support Engineer

ADNS Group
Middlesbrough

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Certified: Azure Fundamentals, Microsoft Corporation
ITIL Certification
Azure
Software troubleshooting
Customer service
Windows
Technical support
DHCP
ITIL
Virtualisation
IT support
DNS
SharePoint
Root cause analysis
Communication skills
PowerShell
Active Directory
Intune
Help desk

Full job description

2nd Line IT Support Engineer Managed Service Provider (MSP)

Job Title: 2nd Line IT Support Engineer

Role Overview

We are looking for a motivated 2nd Line IT Support Engineer to join our growing MSP team. The role supports a varied customer base, escalates from 1st Line, and owns complex incidents, service requests, and infrastructure issues.

You will troubleshoot Microsoft 365, Intune, Entra ID, Conditional Access, Windows Server, virtualisation platforms, and SaaS applications while delivering secure, stable, and customer-focused support.

Key ResponsibilitiesTechnical Support & Resolution

· Resolve escalated 2nd Line incidents and service requests within agreed SLAs.

· Support Windows 10/11, Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams, and SaaS applications.

· Carry out root cause analysis and maintain clear ticket notes.

Microsoft Cloud & Identity

· Administer Microsoft Entra ID, MFA, SSPR, Identity Protection, and Conditional Access.

· Investigate sign-in issues, security alerts, and access problems.

· Support tenant migrations, onboarding, and cloud improvement work.

Microsoft Intune & Endpoint Management

· Deploy and manage devices through Microsoft Intune and Windows Autopilot.

· Configure compliance, configuration, application, and endpoint security policies.

· Troubleshoot enrolment, policy deployment, and Defender for Endpoint integrations.

Server & Infrastructure Support

· Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services.

· Troubleshoot Hyper-V and other virtual environments.

· Support backup, disaster recovery, monitoring, performance, and capacity tasks.

Customer Service & Escalation Management

· Act as an escalation point for the Service Desk and manage issues to completion.

· Communicate clearly with users, stakeholders, and internal teams.

· Support Major Incident and Problem Management activities.

Projects & Continuous Improvement

· Assist with onboarding, technical projects, and service improvements.

· Contribute to documentation, knowledge base articles, and automation ideas.

· Stay current with Microsoft technologies and industry best practice.

Required Technical SkillsEssential

· Minimum 3 years' experience in 2nd Line IT Support or an MSP environment.

· Strong Microsoft 365 administration skills, including Exchange Online, SharePoint, Teams, and OneDrive.

· Strong experience with Intune, Entra ID, Conditional Access, Windows Server, Active Directory, Group Policy

· Strong troubleshooting skills, customer service, and communication skills.

Desirable

· Microsoft Defender Suite, Azure VMs, Azure Networking, or PowerShell.

· Backup platforms such as Datto, Veeam, or similar.

· Cisco Meraki, Cyber Essentials, or ITIL Foundation knowledge.

Personal Attributes

· Analytical, organised, and able to prioritise multiple customer issues.

· Customer-focused with strong attention to detail.

· Team player with a proactive approach to learning and mentoring junior engineers.

Key Performance Indicators (KPIs)

· SLA adherence, first-time fix rate, and ticket resolution quality.

· Customer satisfaction, documentation completeness, and escalation reduction.

· Technical certification progress.

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

cloud engineer jobs in hart, nyk

2nd Line IT Support Engineer

Cloud Operations Engineer

Full Stack Sofware Engineer

Power Platform Solutions Architect

Platform Engineer

Infrastructure and Network Engineer

AWS DevOps Engineer

Network Engineer

Service Desk Engineer

Dev Ops Engineer

Cloud / DevOps Engineer - RBC Cloud, Wealth Management Infrastructure Engineering (London or Newcastle)

Test Engineer

Senior Software Engineer - FTC

Cloud Operations Database Engineer

DevOps Engineer

Senior Cybersecurity Engineer

Field Operations Engineer - Middlesborough / Newcastle

Cloud Operations Graduate - Newcastle

Senior Software Engineer (.NET / Azure / AI Engineering)

IT Delivery - Lead Cloud and Platform Engineer - IT1

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