Client services occupations Work, Jobs in Hartfield, Esx (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Reactive Customer Service Administrator
One Stop Kitchens Ltd —Hailsham
- £25,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
3d
Partner Support Manager
Fleet Procure —Haywards Heath
- From £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Flexitime
Quick apply
Premium Client Associate - Brighton East/West Sussex
Sham Bodie Limited —Brighton
- £30,000 - £120,000 a year
- Temporary
- Hybrid work
- Hospitality
- Customer service
- Organisational skills
Quick apply
Customer Success Manager - Fulfilment & Logistics
The Growth Foundation —Tonbridge
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- IT
Quick apply
7d
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Customer Care Administrator - Fixed Term Contract
Orbit Group —West Malling
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
8d
Client Service Representative
Bank of America —Bromley
- Full-time
- English
- Travel
- Financial services
- Employee assistance programme
18h
Premium client services associate
Gold Arthur —Hove
- £30,000 - £100,000 a year
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
3d
Aftersales Advisor
BCA —Tonbridge
- £14.54 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
2d
Client Relationship Manager (Fixed term contract)
OCS Group —Crawley
- Referral programme
Quick apply
7d
Customer Experience Executive
Commercial Services Group —Aylesford
- £25,948 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Organisational skills
- Annual leave
Quick apply
14d
Customer Support Representative (AD283)
AD Construction Group —Sidcup
- £24,000 - £30,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Hire Controller
SunbeltRentals —Maidstone
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Customer Development Intern (173495)
Colgate-Palmolive —Surrey
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Senior Fulfillment Specialist
Bank of America —Bromley
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
1d

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client services occupations jobs near hartfield, esx

Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

client services occupations jobs in hartfield, esx

Customer Care Administrator

Reactive Customer Service Administrator

Partner Support Manager

Premium Client Associate - Brighton East/West Sussex

Customer Success Manager - Fulfilment & Logistics

Customer Success Manager

Customer Care Administrator - Fixed Term Contract

Client Service Representative

Premium client services associate

Aftersales Advisor

Client Relationship Manager (Fixed term contract)

Customer Experience Executive

Customer Support Representative (AD283)

Hire Controller

Customer Development Intern (173495)

Senior Fulfillment Specialist

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