Patient services team leader Work, Jobs in Hartford, Chs (with Salaries)

Endoscopy Admissions Officer
Countess of Chester Hospital NHS Foundation Trust —Chester
- £25,760 - £27,476 a year
- Part-time
2d
Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Management
- English
- Free parking
- Referral programme
Quick apply
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
Team Leader – OOH Placemaker Services
ISS Facility Services —Stoke-on-Trent
- Weekend availability
- Administrative experience
Quick apply
Senior Quality Manager
Orbia Fluor & Energy Materials —Runcorn
- Management
- Analysis skills
- Continuous improvement
Trainee / Qualified Mammographer
East Cheshire NHS Trust —Macclesfield
- £32,073 - £48,117 a year
- Full-time
10d
Senior Medical Writer
ApotheCom —Manchester
- Remote
- Quality control
Circulating Practitioner
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
5d
Assessment and Review Worker
St Helens Borough Council —Whiston
- £28,598 - £31,022 a year
- Weekend availability
- Discharge planning
2d
Outpatient Waiting List Manager
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- University
20h
Clinical Trials Coordinator
The Christie NHS Foundation Trust —Manchester
- £25,760 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
9d
Senior CAMHS Mental Health Practitioner & Team Leader (Split Role)
Manchester University NHS Foundation Trust —Trafford
- £49,387 - £56,515 a year
- Full-time
- Management
- University
7d
Anaesthetic Operating Department Practitioner - Band 5
East Cheshire NHS Trust —Macclesfield
- £32,073 - £39,043 a year
- Part-time
- Nursing
7d
Bank Assistant Practitioner/Associate Mammographer
East Cheshire NHS Trust —Macclesfield
- £28,392 - £31,157 a year
- Part-time
2d
Childrens Residential Team Leader
CareTech Group —Salford
- £14.21 an hour
- Full-time
- Remote
- School
- Employee discount
Quick apply
Biomedical Scientist
Countess of Chester Hospital NHS Foundation Trust —Chester
- £32,073 - £39,043 a year
- Full-time
- Laboratory experience
- Maintenance
- Quality control
1d
Housekeeper Jefferson Ward
The Walton Centre NHS Foundation Trust —Liverpool
- £24,465 a year
- Part-time
1d
Head of Risk and Performance Assurance
Cheshire and Wirral Partnership NHS FoundationTrust —Chester
- £57,528 - £64,750 a year
- Full-time
- Continuous improvement
5d
Assessment and Review Worker
St. Helens Council —St Helens
- £28,598 - £31,022 a year
- Weekend availability
- Discharge planning
2d
Team Leader
SGS Care Ltd —Salford
- £14.67 an hour
- Full-time
- Employee discount
Quick apply

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patient services team leader jobs near hartford, chs

Endoscopy Admissions Officer

Countess of Chester Hospital NHS Foundation Trust -
Chester

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Complaint handling
Patient service
Appointment booking and call handling

Full job description

Working Part time: 34 hours per week

The post-holder will be part of the Urgent Care Endoscopy Admissions Team and will manage the day-to-day responsibilities of sending for waitlisted patients whilst maximising theatre session utilisation, arranging pre-admission appointments and dealing with patients who cancel or fail to attend in line with the Trust's access policy.

To work in conjunction with the Admissions Manager to monitor and manage the waiting lists in line with the Trust policies and procedures, ensuring that reportable waiting deadlines are not breached.

Provide advice, information, and guidance to patients and relatives regarding admission arrangements, pre-op details, and general queries about waiting list management.

To book pre-assessment dates for patients and liaise with the pre-admission as required.

Participate in validation of patients on the waiting lists and on suspension to maintain data accuracy as appropriate or requested.

To deal with telephone enquires from patients, internal and external parties etc. to resolve any problems, queries, complaints and concerns in a timely, polite and sympathetic manner, passing on any unresolved problems to the Team Leader and Business Performance Assistants. This will involve dealing with at times verbally aggressive patients and/or relatives due to e.g. suspected or confirmed cancer or following a cancelled operation.

Maximise theatre capacity replacing patients who cancel are cancelled for a clinical reason at pre-op, or at the request of a consultant cancel patients for a more clinically

The Trust’s services are provided from three locations:

The Countess of Chester Hospital: providing 473 general and acute beds.
Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies whcih is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Apply Now

Refine Your Search

patient services team leader jobs in hartford, chs

Endoscopy Admissions Officer

Team Leader (Contact Cente)

Client Services Team Leader

Team Leader – OOH Placemaker Services

Senior Quality Manager

Trainee / Qualified Mammographer

Senior Medical Writer

Circulating Practitioner

Assessment and Review Worker

Outpatient Waiting List Manager

Clinical Trials Coordinator

Senior CAMHS Mental Health Practitioner & Team Leader (Split Role)

Anaesthetic Operating Department Practitioner - Band 5

Bank Assistant Practitioner/Associate Mammographer

Childrens Residential Team Leader

Biomedical Scientist

Housekeeper Jefferson Ward

Head of Risk and Performance Assurance

Assessment and Review Worker

Team Leader

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