Front of house supervisor Work, Jobs in Hartlepool, Dur (with Salaries)

Restaurant Floor Supervisor
Rio Brazilian Steakhouse Sunderland —Sunderland
- £13 - £18 an hour
- 12 hour shift
- Hospitality
- Customer service
- Organisational skills
- Employee discount
Quick apply
10d
Bar Person/Supervisor
Kelloe Workingmens Club Limited —Durham
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Experienced Restaurant Supervisor
Saltfish, Houndgate Townhouse Hotel —Darlington
- £12.50 - £14.00 an hour
- Full-time
- Hospitality
- Bar
- Hotel
Quick apply
2d
Supervisor
Milligans Bakery —Wallsend
- £12.81 an hour
- Part-time
- Management
- In-person
- Leadership
Quick apply
3d
Experienced Part-time FOH Supervisor
Saltfish, Houndgate Townhouse Hotel —Darlington
- £13.50 - £14.00 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
FOH Supervisor
The Kings Head Inn —Cleveland
- £13.05 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Front Office Supervisor
Radisson Hotel Group —Durham
- £27,500 - £28,500 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
5d

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Restaurant Floor Supervisor

Rio Brazilian Steakhouse Sunderland
Sunderland

Quick apply

Job details

Permanent | Full-time | Zero hours contract
£13 - £18 an hour
10 days ago

Benefits

Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Assistant manager experience
Organisational skills
Leadership

Full job description

About Rio

Rio is not just a steakhouse — it’s a vibrant celebration of Brazilian culture, cuisine, and hospitality. Our rodízio-style service brings expertly grilled meats directly to the table, while our gourmet salad bar, handcrafted cocktails, and passionate service create a dining experience unlike any other.

As Rio expands, we’re looking for a service-driven Floor Supervisor to help lead our team, deliver operational excellence, and ensure every guest leaves feeling like part of the Rio family.

Position Summary

The Floor Supervisor plays a vital leadership role in supporting the General Manager /Assistant manager and Duty Manager with all aspects of restaurant operations. From guest experience to team development and day-to-day execution, you’ll ensure Rio’s high standards are upheld and the energy and rhythm of Brazilian hospitality is felt in every shift.

Key Responsibilities

Team Leadership

Support the recruitment, training, and development of FOH and BOH team members.
Lead by example in delivering warm, attentive service aligned with Rio’s standards.
Conduct pre-shift meetings and actively coach team members on performance and guest engagement.

Operational Execution

Assist in managing daily operations to ensure smooth and efficient service.
Maintain quality and consistency in food presentation, service timing, and overall guest experience.
Oversee floor operations and jump in where needed to support team or guest needs.

Guest Experience

Monitor dining room activity and guest satisfaction throughout service periods.
Handle guest concerns professionally and promptly, ensuring positive outcomes.
Help build guest loyalty by creating a welcoming and personalized dining atmosphere.

Administrative & Financial Support

Assist in managing inventory, ordering, and receiving of food and beverage products.
Support budget adherence through cost controls, scheduling, and efficient labor planning.
Use POS and reporting tools to track key metrics and assist in decision-making.

Compliance & Safety

Help ensure compliance with health, safety, and sanitation guidelines at all times.
Maintain staff certifications and uphold training on workplace safety and company standards.

Qualifications

1+ years of experience in a supervisory or assistant management role in full-service or upscale dining; experience in a churrascaria or Brazilian steakhouse is a plus.
Strong leadership and interpersonal skills with a hands-on, team-first mindset.
Proven ability to deliver high-quality guest experiences in a fast-paced environment.
Solid understanding of restaurant operations, including scheduling, and inventory management.
Flexible availability including evenings, weekends, and holidays.

Why Join Rio?

Competitive hourly rate
28 days holiday pro-rata
Workplace pension
Staff dining discounts and perks
Opportunities for growth within a rapidly expanding brand
A dynamic and welcoming team culture inspired by Brazilian hospitality

Step into Leadership. Embrace the Culture. Elevate the Experience.

If you’re a driven hospitality professional ready to take the next step in your leadership journey — and you thrive in a high-energy, guest-focused environment — we’d love to welcome you to the Rio family.

Job Types: Full-time, Permanent

Additional pay:

Tips

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Schedule:

10 hour shift
12 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability

Work Location: In person

Pay: £13.00-£18.00 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

front of house supervisor jobs in hartlepool, dur

Restaurant Floor Supervisor

Bar Person/Supervisor

Experienced Restaurant Supervisor

Supervisor

Experienced Part-time FOH Supervisor

FOH Supervisor

Front Office Supervisor

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