Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.
We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
This role includes a travelling activity of 15%.
Key job responsibilities
Lead the team, own the annual reporting responsibilities, and mentor your direct reports to develop the technicians within the team.
Work with the site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff. Own the legal responsibilities as the site engineering lead within this framework.
Collaborate with the recruitment team to ensure allocated headcount is filled with high quality experienced staff.
Implement standards validated by the EU Engineering team and participate in continuous improvement initiatives to enhance safety and equipment availability for our internal customers, with a key focus on preventative maintenance programs.
Maintain equipment failure contingency plans, coordinate rehearsals with affected parties and be prepared to work in a flexible manner to ensure failures or breakdowns are rectified as quickly as possible.
Maintain a long-term focus by working with Site Management, Finance, the EU Engineering team and internal design teams to plan for future growth, upgrades or new equipment roll outs.
A day in the life
We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Manager. The Reliability Maintenance Engineering Manager is the site lead for all Engineering matters within a building. They are responsible for leading their team and building a culture of safety; for ensuring all statutory compliance requirements are followed to provide a safe working environment for all occupants of the building; for providing a high level of equipment availability to the General Manager and for working with the EU Engineering team to plan for future growth. They are also required to take part in network wide improvement initiatives and to implement standards created elsewhere in the network.
This role includes a travelling activity of 15%.
About the team
Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centers. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.
- Bachelor's degree, or experience at Amazon
- Experience in employee and performance management
- Experience in distribution or manufacturing field with equivalent mechanical or electrical field
- Experience in facilities management, office management, corporate administrative services, or hospitality management
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards
- Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
