Claims Officer
Thirteen —Middlesbrough
- Up to £36,071 a year
- Call to connect
- Hybrid work
- Communication skills
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- Free parking
- Annual leave
7d
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HM Prison & Probation Service —Stockton-on-Tees
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- Presentation skills
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14d
Director of Quality, Compliance and Training (Care Homes)
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Civic Enforcement Officer
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14d
202607: Prison Officer - HMP Deerbolt
Ministry of Justice —Darlington
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- English
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Quality Officer
Comfort Call Limited —Peterlee
- £13 an hour
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9d
Public Health Intelligence Analyst
Gateshead Council —Gateshead
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- Microsoft Office
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Information Management and Data Services Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
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- Microsoft Excel
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2d
Service Desk Analyst
HM Treasury —Darlington
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Police Staff Investigator Level 2 – Historical Investigation Unit (HIU)
Cleveland Police —South Bank
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Curaleaf International —Sunderland
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12d
Assistant Lecturer (with Mentorship)
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Housing Administration Officer
Durham County Council —Durham
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5d
Programme Support Officer
Durham County Council —Durham
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7d
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Department for Education —Darlington
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5d

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quality officer jobs near hartlepool, eng

Claims Officer

Thirteen -
Middlesbrough

Apply Now

Job details

Up to £36,071 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
Work from home

Qualifications

Communication skills
Negotiation

Full job description

Join us as a Claims Officer at Thirteen Group!

Role Overview:

Thirteen Group is on the lookout for a Claims Officer to join our Assurance and Compliance team.

As the backbone of our claims management arrangements, we’re looking for a proactive and detail-oriented individual to join us. You’ll be the key contact for disrepair claims and insurance claims queries, as well as helping to drive continuous improvement of our claims management and insurance service.

Whilst direct experience is not essential as full training will be given, we are looking for candidates to be able to refer to their experience and skills as transferrable to the functions of the role. Key elements to be able to demonstrate will include:

Ability to working to tight deadlines
Self-motivation to deliver quality services
An enquiring mind that can be used to identify service improvements
Excellent interpersonal skills dealing with internal and external customers

We’re happy to consider your application on a development basis. If you’re looking for development into a specialist role, and you’ve got some great transferable skills and experience, we want to hear from you! We’ll provide you with comprehensive training and development to thrive in your new role.

This is a hybrid role, where you may work from home or our fantastic office base. We’d expect you to work at least one day a week from our office, or as and when the service requires. We have a fantastic office space at Hudson Quay in Middlesbrough with free parking available.

Thirteen Benefits:

Salary working up to a salary of £36,071 per annum.
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Simply Health save money on common health expenses and get access to health and wellbeing support services.
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Opportunities to buy and sell annual leave

Key Responsibilities:

As the main contact for insurance and disrepair claims, you’ll co-ordinate the full process, in line with established procedures and processes.
Working as part of a small Assurance team of five, you’ll ensure claims are managed effectively and efficiently.
Provide specialist advice on claims management processes and requirements and deliver training sessions.
As an ambassador for Thirteen, you’ll co-ordinate and develop great relationships with external partners and internal teams.
Collate and maintain claims data to support insurance renewals and reporting.

About You:

Someone who can work methodically, both on an independent and collaborative basis, to meet deadlines and schedules.
Experience of participating in projects with a variety of stakeholders.
Fantastic communication and negotiation skills to handle sensitive situations.
Analytical mindset with the ability to interpret complex data and identify process improvements.
Confident using a range of IT systems and applications.

Why Thirteen

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

Join a team that’s local at heart but welcomes talent from everywhere.
Be part of an organisation that values diversity and inclusivity.
Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Sy Agnew, Assurance Manager on 07736 845 080 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

Apply Now

Refine Your Search

quality officer jobs in hartlepool, eng

Claims Officer

Quality Assurance & Compliance Officer

Probation Services Officer - HMP Holme House (Pre-Release Team)

Director of Quality, Compliance and Training (Care Homes)

Quality Release Officer

Civic Enforcement Officer

202607: Prison Officer - HMP Deerbolt

Quality Officer

Family Project Coordinator

Public Health Intelligence Analyst

Information Management and Data Services Officer

Service Desk Analyst

Police Staff Investigator Level 2 – Historical Investigation Unit (HIU)

QA Officer

Assistant Lecturer (with Mentorship)

Housing Administration Officer

Programme Support Officer

Complaints Local Delivery Lead

Senior Planning Officer

RISE Adviser - North East - Secondary adviser

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