Technical Architect / ArcGIS Enterprise Subject Matter Expert
Aylesbury, Cambridge, Edinburgh, Belfast or Home-Based – with UK Travel required
Competitive salary (from at least £65k, higher with experience) + generous bonus (circa 20%)
We are looking for a Technical Architect / ArcGIS Enterprise Subject Matter Expert to join our Operational Services team. This is a unique opportunity to shape the future of ArcGIS Enterprise delivery within Esri UK, working across critical sectors and complex environments, while developing your architectural career within a supportive and forward-thinking team.
Operational Services provides a range of services focused on our mission: helping customers succeed by ensuring their systems remain secure, resilient, and healthy.
Initially, you will be responsible for the technical delivery of Enterprise Services, our centre of excellence for ArcGIS Enterprise. This will include mentoring and developing our consultants whilst developing and upholding technical standards and best practices. You will lead on defining reference architectures and patterns, driving observability and proactive service health.
In parallel you will play a key role in transforming how we deliver future ArcGIS Enterprise installs, upgrades, and migrations, driving consistency, quality, and scalability across our services.
You will work across a diverse range of environments, including enhanced security environments, public cloud platforms, and Esri UK Managed Services, and support customers across all sectors such as Defence, Public Safety, Government, Commercial, Transport, AEC, and Critical National Infrastructure.
We welcome applications from experienced ArcGIS Enterprise Subject Matter Experts who are ready to take the next step into an Architect role, as well as established Architects with strong ArcGIS Enterprise expertise. We are also happy to consider full and part time applications.
Due to the nature of some Managed Services (including Defence), you must:
- Be a UK national
- Have lived in the UK for the past 10 years
- Be eligible for, and willing to undergo, high-level security clearance
Your key responsibilities as a Technical Architect will be to:
Technical Design & Delivery – Design scalable, secure, and commercially viable ArcGIS Enterprise solutions
Technical Leadership – Mentor and support consultants, fostering a culture of learning and problem solving
Architecture Ownership – Lead architecture across the full lifecycle (design → build → operate → optimise)
Service Innovation – Drive improvements in how we build, upgrade, migrate, and operate systems
Opportunity Development – Identify and shape new service offerings needed to help our customers keep ArcGIS Enterprise healthy
This would be a great career move if you:
- Have a track-record of successfully engaging with customers with significant, hands-on experience in the design, configuration, and deployment of ArcGIS Enterprise systems.
- Have a deep knowledge of databases, web, applications, integration, software engineering, networks, cloud infrastructure such as AWS or Azure, disaster recovery and high availability systems
- Understand cybersecurity principles and practices, with a good knowledge of firewalls, zero-trust, SAML
- Are familiar with automation, Notebooks and Serverless Compute
- Can talk comfortably with developers working with a range of different languages such as Python and JavaScript
- Are comfortable with REST APIs
- Have experience of ITIL service management and understanding of managing and operating Enterprise systems.
- Can build great relationships and engage effectively with key stakeholders
- Are strong problem solvers, able to think pragmatically and work around challenges
Flexible working – we all work flexibly. You can be home or office based (Edinburgh, Aylesbury or Cambridge), or a mixture of both. We work virtual-first with most of our customers, however some travel to customer sites and Esri UK offices will be required.
A little more about us…
Esri UK uses mapping technology to help our customers solve the world’s most complex challenges. Our passion for improving quality of life through geography is at the heart of everything we do. We support governments, universities, businesses and charities worldwide to save money, improve society, and protect our environment through a deeper understanding of the changing world around them.
Esri UK is a thriving and inclusive workplace. We take pride in our culture and recognise the value our people bring. We believe in creating a balanced and flexible work/life environment and invest in learning and development at all stages of an individual’s career. We believe on promoting from within and offer long term career opportunity in a successful, growing business.
Esri UK is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and believe this strengthens both our team and the experiences we deliver to customers.
How to apply - Please apply online via our website www.esriuk.com with your CV and covering letter, including your salary expectations.
No agencies please.
Pay: From £65,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Health & wellbeing programme
- Private medical insurance
- Referral programme
- Work from home
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in Aylesbury HP21 7QG
