2nd line it support Work, Jobs in Harwell, Oxf (with Salaries)

2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
5d
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Data Protection Manager - 2nd line oversight
Nationwide Building Society —Swindon
- £65,000 - £80,000 a year
- Full-time
- Communication skills
Service Desk Analyst
Blue Cross —Burford
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
23h
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
10d
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Senior IT Service Desk Analyst
Value Retail —Bicester
- Full-time
- Microsoft Outlook
- English
- Windows
2d
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Azure
- AWS
- Continuous improvement
- Employee assistance programme
10d
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
10d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Admissions Manager
Lady Margaret Hall —Oxford
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Short-term Temporary Team Member
NEXT —Oxford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Loss Prevention Officer-Swindon
NEXT —Swindon
- Up to £28,345 a year
- Weekend availability
- Travel
- IT
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science
Digital Developer
Wokingham Borough Council —Wokingham
- £40,778 - £45,092 a year
- Full-time
- DevOps
- APIs
- Annual leave
- Employee assistance programme
Manager Economic Crime Innovation – Fraud
Nationwide Building Society —Swindon
- From £55,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
4d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Revenues Officer
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- IT
- Annual leave
- Employee assistance programme
5d

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2nd Line IT Support Engineer

Open Cosmos -
Didcot

Apply Now

Job details

Qualifications

Jira
iOS
LAN
English
Bash (Unix shell)
DHCP
Scripting
DNS
SharePoint
APIs
Mac OS
Linux
Root cause analysis
Communication skills
PowerShell
Intune
VPN

Full job description

Aim high, go beyond!

At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on…

Working in our Chief Operating Office (COO)

Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times.

We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology.

What will you be doing?

This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow.

You will:

Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools.
Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions.
Meet SLAs and communicate clearly with users and stakeholders.
Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID.
Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines.
Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed.
Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding.
Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations).
Improve automation, self-service, reporting and monitoring through scripting and tooling.
Champion security best practice across patching, hardening, device compliance, and access controls.

What You’ll bring

Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms.
Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching.
Comfortable with ITSM/ticketing, change control and documentation.
Familiarity with scripting/automation (PowerShell/Bash) is a plus.
Clear, confident communication skills — translating technical concepts for non-technical users.
Subject-matter expertise in at least one of the following:
- Microsoft tenant migrations
- Microsoft Intune
- Microsoft Endpoint Configuration Manager
- SharePoint Administration
- JIRA Administration
- API integrations
- AI adoption

For this role you can be based in any of our locations.

To apply, you must have the legal right to work in your chosen location.

When applying, please submit your CV in English

Why Open Cosmos?

Work at the cutting edge of space technology with customers around the globe.
A mission-driven company making space accessible to help solve real-world challenges.
A diverse, ambitious, and supportive team.

Apply Now

Refine Your Search

2nd line it support jobs in harwell, oxf

2nd Line IT Support Engineer

2nd Line IT Support

IT Support Engineer - Fixed Term

Data Protection Manager - 2nd line oversight

Service Desk Analyst

IT Support Technician (SETSU) (SEROCU)

IT Support Engineer (6-month contract)

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Senior IT Service Desk Analyst

2nd / 3rd Line Security Analyst

Senior Application Support Engineer

Tech Support Analyst

Admissions Manager

Short-term Temporary Team Member

Loss Prevention Officer-Swindon

Infrastructure & Cloud Operations Engineer - 12 month FTC

Digital Developer

Manager Economic Crime Innovation – Fraud

Junior Product Development Scientist

Revenues Officer

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