Suffolk County Council
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Address: Endeavour House, Ipswich, Suffolk, IP1 2BX, Hybrid working
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Salary: £25,185 per annum (pro rata for part time)
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Hours: 37 hours per week, flexible working options available
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Contract: Permanent
We’re passionate about improving the future for our customers, our communities and the environment.
If you share that commitment, join us as a Business and Finance Administrator and play a vital role in making a real and meaningful difference.
Your ideas, innovation and drive will support the continued development of our services, helping to deliver positive outcomes and a lasting legacy for adults living in Suffolk.
Reimagine the possibilities.
Your role and responsibilities
In this role, you will support the accurate and timely processing of payments to the care market, playing a key part in ensuring high standards of financial governance and value for money. You will regularly use Excel at an intermediate level and will need strong IT skills to manage data, record information accurately and support auditing processes.
You will work flexibly as part of a collaborative team, using your strong interpersonal skills to deliver a positive and professional customer service experience. Full training and ongoing support will be provided to help you succeed in the role.
Your responsibilities include:
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Ensuring accurate and timely payment to care providers.
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Accurately setting up and maintaining provider care contracts within the case management system.
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Developing expertise in the use of case management systems.
You will need:
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Proven IT skills, including the use of Excel at an intermediate level.
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Experience working in an environment involving payments and auditing processes.
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Strong problem‑solving skills and excellent attention to detail.
You can view a full list of requirements in the Job and Person Profile, which you can find in the ‘How to apply’ section towards the bottom of this advert.
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Business and Finance Mental Health and Learning Disability and Autism team manages all non‑residential payments to care providers across the county. The team ensures contracts are issued accurately and in a timely manner, supports value for money and helps identify opportunities to manage demand effectively.
You’ll be joining a supportive, inclusive and reflective team that values continuous improvement and positive outcomes for customers. This is a varied, fast‑paced and interesting role where you’ll work alongside friendly and encouraging colleagues, with access to ongoing training and opportunities to build your knowledge and experience.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Aaron Booker-Wootton for a casual conversation. You can reach them by calling either calling 01473 264298 or emailing [email protected]
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).
What attracted you to this role, and how do your skills and experience align with the responsibilities?
Tell us about a time when you worked as part of a team. What was your role, and what did you learn from the experience?
Reflect on one of our WE ASPIRE values and provide an example of how you have demonstrated this in a previous role or through a personal experience. What impact did this have?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team by emailing [email protected] or calling 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30 pm, 14 June 2026.
Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
