Hotel & accommodations senior management occupations Work, Jobs in Hassocks, Wsx (with Salaries)

Night Manager
Staybridge Suites Brighton —Brighton
- Up to £29,000 a year
- Weekend availability
- Computer literacy
- Hotel
- Bachelor's degree
Quick apply
12h
Hotel General Manager
Amberley Castle Management and Support roles —Amberley
- Full-time
- Hotel
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
7d
Night Manager
The White Hart, Lewes —Lewes
- £16.10 an hour
- Part-time
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
The Brighton Hotel —Brighton
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Hotel Duty Manager
Premier Inn —Haywards Heath
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Hotel Manager
Premier Inn —East Preston
- £29,000 - £31,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Nights - Team Leader
Premier Inn —Crawley
- Up to £14.81 an hour
- Part-time
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
Operations Manager
Brighton Harbour Hotel —Brighton
- Up to £45,000 a year
- Full-time
- Hotel
- Employee assistance programme
Quick apply
5h
Duty Manager
Ashdown Park —East Grinstead
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Hotel - Duty Manager
Premier Inn —Worthing
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
12d

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Night Manager

Staybridge Suites Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time
Up to £29,000 a year
12 hours ago

Benefits

Company pension

Qualifications

Guest check-in and check-out
Report writing
Guest relations
Hotel and accommodations experience
Report generation
Computer literacy
Shift management
Hotel guest services experience
Bachelor's degree
Team management
Computer skills
Night audit bookkeeping
Cash handling
Communication skills
A Level
Hotel front office operations

Full job description

We are seeking an upbeat, driven individual with excellent communication skills to be part of our pre-opening team here at Staybridge Suites Brighton. Must be fully flexible due to the Nature of the business.

What is the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Manager, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location and act as the brand ambassador, H&S champion and crisis contact person during all assigned shifts and fully confident to manage and build a well trained team. Nights operation is the crucial part of the hotel operations and we are looking for a strong, confident and committed individual who is not afraid to make decisions. If it sounds like you, then we would love to hear from you.

Your Day To Day:

* Be the warm welcome that kicks off a memorable guest experience

* Acknowledge IHG Rewards Club members and returning guests.

* Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

* Handle cash and credit transactions

* Upsell F&B items from the Pantry.

* Complete the Night Auditing process.

* Generate and email full reports and handover to morning shift and management

* Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

* Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

* Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

* Stay safe all the time. Following our safety procedures, you’ll report all incidents and
wear any protective gear needed

* Take pride in your appearance and place as a brand ambassador

* Perform Duty Manager shifts/tasks including security walks.

* Full responsibility of H&S of the hotel guests, property and team.

* Taking ownership to make wise decisions on any aspects of the business.

* Any other responsibilities as arise.

What We Need From You:

* Communication skills - guests will need to come to you with concerns as well as
compliments, so you’ll be easy to talk to

* Your problem-solving skills will turn issues into opportunities so every guest leaves
with great memories

* Fluency in the local language - extra language skills would be great, but not essential

* Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

* Flexibility - night, weekend and holiday shifts are all part of the job

* You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

* Experience - ideally you’ll have spent at least one year in a front desk or guest service position

* Opera PMS knowledge is beneficial.

* Strength - sometimes you’ll need to lift, push and pull big objects up to (15 kg). This can involve bending and kneeling

What We Offer?

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Job Types: Full-time, Permanent

Pay: Up to £29,000.00 per year

Benefits:

Company pension

Ability to commute/relocate:

Brighton BN1: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations senior management occupations jobs in hassocks, wsx

Night Manager

Hotel General Manager

Night Manager

Duty Manager

Hotel Duty Manager

Hotel Manager

Nights - Team Leader

Operations Manager

Duty Manager

Hotel - Duty Manager

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